Revant Optics

SE 2nd Ave., 97212, Portland, United States
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3.70
Based on 20 Reviews

5

60.00%

4

5.00%

3

0.00%

2

15.00%

1

20.00%
About Revant Optics

Performance sunglasses and precision-crafted replacement lenses for Oakley, Ray Ban, Costa, Spy, Maui Jim & more. Fast, free US shipping and returns. 100% satisfaction guaranteed. Polarized, prescription, mirrored, and custom cut lenses available.

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Tom
US

Revant's customer service is… Revant's customer service is exceptional. They addressed the problem quickly with courteous service and shipped me new lenses within days. Jessica was extremely professional and resolved my issue, exceeding my expectations. She is a true rock star.

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jamdub
US

Ordered a pair of lenses for my…Folding Wayfarers Ordered a pair of lenses for my wayfarers and thought they were too small so started an exchange for the next size up. Those were too big. Turns out I had the first set of lenses swapped and they just looked too small. Great customer service process via chat that helped me through a major brain fart. Hopefully wont need too many lense replacements but this is where ill go

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levi mckee
CA

One of the worse companies I've ever… One of the worse companies I've ever delt with. They shipped my package x2 lenses for Oakleys and never received the package after a month so I reached out to consumer service and waited for a response after another 5 days of waiting they said they had lost the package and would reship, they really didn't care and wouldn't even give me a discount or free shipping for the inconveniences and now the package took 8 days just to get to the shipping center. Avoid this company at all costs. ( Just buy new glasses )

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TonyW
CA

I purchased replacement lenses for my… I purchased replacement lenses for my Oakley Two Face sun glasses. Really good quality lenses that were easy to imstall. I am very happy with the purchase.Shipping time was bit long but that's to be expected because they were shipped to Canada. The only thing I would improve is to charge the import duties upfront so you don't get charged by the delivery service.

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Marilyn Barnard
US

Another dissatisfied customer After reading other reviews I’ve had similar negative experiences. Had I ordered the correct lens size, I probably would have been a very satisfied customer, but communication with customer service is poor. Each attempt to talk with customer service takes 2 days to get a response.I felt I had allowed plenty of time to get these before an end of month trip, but sadly not going to happen. I’m going to ask for a refund if this last attempt to reach out to customer service does not resolve my issue.

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