Britt Gould
CAit’s been over a month and still… it’s been over a month and still haven’t received either of my orders (I placed 2 about 10 days apart). Tracking info doesn’t work and the company doesn’t reply on social media or on their email. The live chart is a joke…it’s all automated responses. I feel like I got scammed which sucks because I’ve had wildflower cases before that I purchased from winners and Amazon, but the website itself needs to get it together.
Consumer
CAI received the wrong item I received the wrong item, so I contacted customer service with all the details and they were very quick to get back to me. They immediately sent me the original case I purchased and provided me with a return shipping label for the wrong item. I’ve bought from WF cases for years and I’ve never been disappointed. 10/10 customer service
Lu
SKExcellent I have only had the best shopping experience. Helpful and fast communication. And in addition, the cases are beautiful and of high quality.
Miss O Eta
GBAbsolutely love wildflower cases Absolutely love wildflower cases. Not to mention the fact that the customer services is good as well, had a faulty cause and was given a replacement without hassle. Jackelin who handled the case was absolutely lovely. Would definitely purchase again.
Kasey Clarke
AUPoor customer service response Poor customer service responses they literally give you the bare minimum in terms of response. I ordered weeks ago with express shipping and my tracking hasn’t updated since it shipped and they offer very little explanation. I’ve ordered phone cases from them many times before but clearly service has gone down hill. Wouldn’t purchase from them again