No news This is my first time purchasing Wildflower cases (healing my inner child). I know I'm all the way across the world, and it might take a while, but I don't mind waiting as long as there is communication. I ordered on Feb 21 and didn't receive any updates. I had to email to get the tracking number and received it through support on Feb 27. However, the tracking information still indicates (as of March 5) that the order has not yet been handed over to DHL. So, I'm unsure if my item hasn't been fulfilled (though it says fulfilled on the website), if it's on the way, or if it's missing. I've been emailing too, but haven't received any response. Please don't fail me. -Order #2470005

Poor customer service response Poor customer service responses they literally give you the bare minimum in terms of response. I ordered weeks ago with express shipping and my tracking hasn’t updated since it shipped and they offer very little explanation. I’ve ordered phone cases from them many times before but clearly service has gone down hill. Wouldn’t purchase from them again

Don’t buy when you are from Europe Don’t buy when you are from Europe. Placed an order two weeks ago, received a tracking link last week that doesn’t even work. For such an expensive phone case it’s ridiculous. You will probably receive your package earlier when you order a 3 euro phone case from AliExpress.

Great communication, time efficient, and kind! I had a product defect and reached out to wildflower. They got back to me very quickly and immediately helped with a solution. A replacement is already on the way. They were so kind, helpful, and efficient. This experience made me love this company even more than I already do!

Crappy case Crappy case; crappy return policy; crappy rating from Better Business Bureau (F). DOn;t buy from these people. Cases are way overpriced and poor quality (for protection purposes). Their return policy is 15 days!!!! How will that work during Christmas. And their customer service is totally non-responsive.