Don’t buy when you are from Europe Don’t buy when you are from Europe. Placed an order two weeks ago, received a tracking link last week that doesn’t even work. For such an expensive phone case it’s ridiculous. You will probably receive your package earlier when you order a 3 euro phone case from AliExpress.

Worst customer service ever The WF emblem of my phone case came off so I reached out to customer service to get the case replaced. They have a policy that you get a new phone case should smth like the WF emblem falling off happen within the first 6 months since receiving it. I was within that time frame but the answer I got from them was "your case exceeds the 6 months, there’s nothing we can do.". After that I send a follow up email with proof that the shipping notification email was send out less than 6 months ago meaning the delivery date was even later and I got ignored. I then send ANOTHER email which also got ignored. To this day I have not received an answer to the several complaints I’ve made. This is scammer behavior on their part. Never again!

I received the wrong item I received the wrong item, so I contacted customer service with all the details and they were very quick to get back to me. They immediately sent me the original case I purchased and provided me with a return shipping label for the wrong item. I’ve bought from WF cases for years and I’ve never been disappointed. 10/10 customer service

Excellent I have only had the best shopping experience. Helpful and fast communication. And in addition, the cases are beautiful and of high quality.

Customer Service Lacking These cases are good if you can actually get them delivered to your house. I have been waiting since September (it is now late November) for mine to arrive. I have been emailing customer service to no avail. Very dissapointing customer service. My case is missing in action and they are not willing to assist with a replacmeent or to help me track it down. They ignore emails. Not impressed.