Worst customer service ever The WF emblem of my phone case came off so I reached out to customer service to get the case replaced. They have a policy that you get a new phone case should smth like the WF emblem falling off happen within the first 6 months since receiving it. I was within that time frame but the answer I got from them was "your case exceeds the 6 months, there’s nothing we can do.". After that I send a follow up email with proof that the shipping notification email was send out less than 6 months ago meaning the delivery date was even later and I got ignored. I then send ANOTHER email which also got ignored. To this day I have not received an answer to the several complaints I’ve made. This is scammer behavior on their part. Never again!

it’s been over a month and still… it’s been over a month and still haven’t received either of my orders (I placed 2 about 10 days apart). Tracking info doesn’t work and the company doesn’t reply on social media or on their email. The live chart is a joke…it’s all automated responses. I feel like I got scammed which sucks because I’ve had wildflower cases before that I purchased from winners and Amazon, but the website itself needs to get it together.

Excellent I have only had the best shopping experience. Helpful and fast communication. And in addition, the cases are beautiful and of high quality.

Don’t buy when you are from Europe Don’t buy when you are from Europe. Placed an order two weeks ago, received a tracking link last week that doesn’t even work. For such an expensive phone case it’s ridiculous. You will probably receive your package earlier when you order a 3 euro phone case from AliExpress.

Great communication, time efficient, and kind! I had a product defect and reached out to wildflower. They got back to me very quickly and immediately helped with a solution. A replacement is already on the way. They were so kind, helpful, and efficient. This experience made me love this company even more than I already do!