No news This is my first time purchasing Wildflower cases (healing my inner child). I know I'm all the way across the world, and it might take a while, but I don't mind waiting as long as there is communication. I ordered on Feb 21 and didn't receive any updates. I had to email to get the tracking number and received it through support on Feb 27. However, the tracking information still indicates (as of March 5) that the order has not yet been handed over to DHL. So, I'm unsure if my item hasn't been fulfilled (though it says fulfilled on the website), if it's on the way, or if it's missing. I've been emailing too, but haven't received any response. Please don't fail me. -Order #2470005

The only phone case brand I buy from. I love this brand to the marrow.

Customer Service Lacking These cases are good if you can actually get them delivered to your house. I have been waiting since September (it is now late November) for mine to arrive. I have been emailing customer service to no avail. Very dissapointing customer service. My case is missing in action and they are not willing to assist with a replacmeent or to help me track it down. They ignore emails. Not impressed.

Excellent I have only had the best shopping experience. Helpful and fast communication. And in addition, the cases are beautiful and of high quality.

Potential scammers Please be careful, potential scammers. The payment gateway set me up for a 12-month subscription instead of a single transaction, so theoretically I have to pay for the same thing 12 times. I wrote to them twice with this information, via instagram and e-mail and did not receive any reply. I have screenshots to prove my words and highly don't recommend them. Iphone case per se is cool.