I received the wrong item I received the wrong item, so I contacted customer service with all the details and they were very quick to get back to me. They immediately sent me the original case I purchased and provided me with a return shipping label for the wrong item. I’ve bought from WF cases for years and I’ve never been disappointed. 10/10 customer service

Crappy case Crappy case; crappy return policy; crappy rating from Better Business Bureau (F). DOn;t buy from these people. Cases are way overpriced and poor quality (for protection purposes). Their return policy is 15 days!!!! How will that work during Christmas. And their customer service is totally non-responsive.

it’s been over a month and still… it’s been over a month and still haven’t received either of my orders (I placed 2 about 10 days apart). Tracking info doesn’t work and the company doesn’t reply on social media or on their email. The live chart is a joke…it’s all automated responses. I feel like I got scammed which sucks because I’ve had wildflower cases before that I purchased from winners and Amazon, but the website itself needs to get it together.

The only phone case brand I buy from. I love this brand to the marrow.

Poor customer service response Poor customer service responses they literally give you the bare minimum in terms of response. I ordered weeks ago with express shipping and my tracking hasn’t updated since it shipped and they offer very little explanation. I’ve ordered phone cases from them many times before but clearly service has gone down hill. Wouldn’t purchase from them again