Consumer
CAI received the wrong item I received the wrong item, so I contacted customer service with all the details and they were very quick to get back to me. They immediately sent me the original case I purchased and provided me with a return shipping label for the wrong item. I’ve bought from WF cases for years and I’ve never been disappointed. 10/10 customer service
Dominique Dyer
GBGreat communication, time efficient, and kind! I had a product defect and reached out to wildflower. They got back to me very quickly and immediately helped with a solution. A replacement is already on the way. They were so kind, helpful, and efficient. This experience made me love this company even more than I already do!
Marie
DEWorst customer service ever The WF emblem of my phone case came off so I reached out to customer service to get the case replaced. They have a policy that you get a new phone case should smth like the WF emblem falling off happen within the first 6 months since receiving it. I was within that time frame but the answer I got from them was "your case exceeds the 6 months, there’s nothing we can do.". After that I send a follow up email with proof that the shipping notification email was send out less than 6 months ago meaning the delivery date was even later and I got ignored. I then send ANOTHER email which also got ignored. To this day I have not received an answer to the several complaints I’ve made. This is scammer behavior on their part. Never again!
Michael
GBCrappy case Crappy case; crappy return policy; crappy rating from Better Business Bureau (F). DOn;t buy from these people. Cases are way overpriced and poor quality (for protection purposes). Their return policy is 15 days!!!! How will that work during Christmas. And their customer service is totally non-responsive.
Marcin Krupa
PLPotential scammers Please be careful, potential scammers. The payment gateway set me up for a 12-month subscription instead of a single transaction, so theoretically I have to pay for the same thing 12 times. I wrote to them twice with this information, via instagram and e-mail and did not receive any reply. I have screenshots to prove my words and highly don't recommend them. Iphone case per se is cool.