Alex F
ILNo real warranty if you outside service center countries So, before about 7 years bought their luggage with No Matter What Lifetime warranty - in Israel. Israeli dealer provides only limited warranty, so in case of serious issue you have to send it to the service center. I sent it to the Germany service center, what costed me 50 euro. And they didn't took it because Germany customs asked them to pay. And they suggested me to pay to customs. Of course I didn't want and the luggage is sent back to me. The level of the service is "total loss". And I paid for their luggage x4 than other brands because of the special warranty.
Stella Sanchez
GBEagle Creek Repair- Awesome Good morning, I want to thank you so much for having repaired my Eagle Creek favorite cart. I was so surprised when I opened the package and realized that the wheels had been replaced, As I examined the bag I also noticed how carefully the tear in the back had been covered with the perfect tape. Whoever did this work really likes his craft and so appreciate the attention given to my bag. I also ordered two more carts to give to my nieces. Again, Thank YOU!!! SSC
アブ Amrouche
GBAwful logistics and operations 5 days in today since I passed my order and item has still not shipped out. They create a UPS label and let your shipment rot in their warehouse. Then nothing happens. Don't trust them, their operations and logistics are NOT reliable.