Yalta 3.0 - Fake waranty and poor service The chest strap fell off the bag with regular use. I didn't even have it for very long. Customer service gave me an elaborate and ridiculous method to try to reattach it, which is completely impossible. Then they said, go find a repair shop. The bag clearly has defective workmanship. They would not repair or replace the bag as the so called "lifetime warranty" states. The warranty is fake. It's just a marketing strategy. Their customer service is very unprofessional in their tone and response. I would not recommend buying products from his company. They fall apart after just a short time.

Built to last forever Hi there, so I have 2 chrome bags. Why I bought a second one? Because I got so bored that the first one just did not wear out! The super cool metal buckle has turned more than one head when I click it closed. They just last forever and age gracefully. Water proof, shock proof. They are all terrain. Been in the crowded subway of shanghai, or the snow of Sweden and they just go on and on. Totally worth the price

My Chrome Bag has been my best bag… My Chrome Bag has been my best bag ever. However, after some years I had a minor quality issue, but instantly I got a new one. Adding to that...a great service guiding me throug the ordering process. Thanks Chrome...you're the best!!

Good service and speedy delivery Good service and speedy delivery, I had to contact Chrome a couple of times, got a fast reply each time

The state of the bag after 1 year Purchased for approximately £70 on sale. Very poor customer care service, after telling them I haven’t got the receipt they kept sending me automated emails.