Do not order a wig from this company I… Do not order a wig from this company I ordered a wig and received it within 3 days the wig was very cheap. I emailed them to return and have been getting the run around they will not send me the address to send back the wig. they keep trying to offer me discounts and telling me to keep the wig it has been a week now and they ignore me and will not answer the question that I am asking which is "what is the return address" i have never had any issues with returning anything with any company before I will never order from this company again

Buyer beware, you will not get your money back despite the return policy on the website. I made a purchase online from Gorgious wigs using PayPal. Seller sent an item different from what was pictured and described. Different style, cheap quality. Per the sellers and PayPal policy a full refund is due to the buyer. PayPal and seller refuse to uphold this policy. PayPal and the seller have failed to acknowledge photographic evidence provided by the buyer. Instead they have held the buyer at fault for the return shipping costs. Only after making a claim with PayPal did i learn that company is in China. Thus return shipping would cost more than the cost of the item. PayPal is supporting this well executed scheme as they profit from a portion of the transaction. PayPal is willingly participating in the scamming of US customers for profit. The “ Buyer Protection “ policy is a front to ensure US customers of some sort of protection or safety from scams. I request a full refund of my purchase from the seller/PayPal. PayPal is liable as they are falsely advertising buyer protection and refund on purchases, which is not the case. They prefer that the sellers continue to scam customers so that they (PayPal) can also gain a profit. This issue will be escalated to congress and the fair trade commission.

They delete negative reviews from their… They delete negative reviews from their site. I left a 3 star review commenting on how the hair sheds and mattes and it is no longer posted on their site.

Customer service was quick and helpful -

this is your sign to buy from gorgius!!! I found this website on social media, by the tiktok girlies, and they all looked so good! since I'd never wore wigs before, I was a little hesitant, but I decided to check them out because of all the promising reviews. the wig I ordered was the Jerry Curl wig with bangs. it looked AMAZING - great quality, felt SO soft and breathable and was easy to put on for beginners, and I got so many compliments! on the hair, they included a security band and clip-ins for extra security aswell. they also included a gift box in the package, which was super amazing! I had a minor issue with shipping, but the customer service team was helpful and on board with me the whole time. overall, I had a really great experience shopping here, and I highly recommend shopping from gorgius :)