I just ordered my first pair of boots… I just ordered my first pair of boots from them. They are soo beautiful so hope they are as nice as they look in the photo

Poor quality stitching My shoes arrived in an ok time, but the stitching on the heel strap was coming undone when they arrived, making them unwearable. Multiple emails sent to follow-up to get info on how to return for a refund, with no response at all. Terrible customer service. DO NOT BUY FROM HERE.

Cancellation I ordered a pair of shoes and I got an email that my order was confirmed. Less than 24hrs later,I'm getting an email that my order was canceled without giving me any reason and my money not refunded yet,talking about they'll let me know when my money will be refunded. If you're canceling an order,shouldn't my refund be immediate??? I really wish I had read the reviews before ordering.

Delayed Shipping Hi, I am still waiting for my shoes to be shipped, which were ordered on 3/25. I have paid for expedited shipping and for the shoes to not be on their way almost 1 week later is unacceptable. I have emailed the support group and texted on the WhatsApp and am awaiting a response, but figured I can reach out here since you seem to be responsive here.

Ordered and paid and they don't deliver as promised on their website Ordered shoes because they said on the website it would take 5 till 7 days to delivery.. I ordered three weeks ago. A lot of spammy discount mails but no explanation why they don't deliver as promised... Better not to order here if you need your shoes for a special occasion. If I see the many 1 star reviews, I get nervous....