Pretty meh overall The package does take time to arrive, but not MONTHS like some reviews say. I contacted customer service and they need serious help in that department… I found that Instagram is the best method of communicating with them. The quality is cheap but pretty standard for the prices. Ordered four pieces and bc one “custom” item took so much time, three items arrived before and we got a refund for the “custom”. Pretty sure its an aliexpress scam. Won’t be buying from them again, but, they’re not as bad as some say.

Amazing experience with Frasier Sterling Have had amazing experience ordering frasier sterling products. The jewelry is just as it looks in photos, fits perfect and quality is amazing for the price! The sweat suits are 10/10, fit is perfect, quality is better than $250 sweats from other brands and love the prints. Customer service is quick to respond if needed and haven’t had any issues!

This company should be reported to… This company should be reported to trading standards. They are an absolute joke. Atrocious sarcastic customer service . Necklace not delivered and can imagine it will be tat when it arrives after looking at the other reviews. So disappointing. My daughter is so upset that her Christmas present won’t arrive in time. This company should be closed down . DONT EVER BUY FROM THEM

The items you ordered are probably sold out Terrible customer experience - ordered my items over 2 months ago, was dragged along without a shipping update, then told that 1 item was sold out, still no shipping update. After multiple follow ups, I just found out that ALL of the items I had ordered 2 months ago are sold out. Literally awful.

Untimely manner, “policy” is bull Cheap quality jewelry that you could get from Shein and save your money. All reviews and complaints are replied to MONTHS later and copy and pasting the same response to everyone. Not to mention the only good reviews are all posted on the same singular day…obviously the company trying to cover it up instead of owning up to mistakes. The company “claimed” the page on July 19, only ONE good review before then, the rest are all posted on THE SAME DAYS, how dumb can you be? Bad customer service, bad quality, why would you ever shop here?