Fine jewelry is amazing. Regular jewelry is iffy i have been ordering from this shop since they first started. They always have such cute styles, and I LOVE that they added a fine jewelry section because i personally prefer to spend my money on something that won’t tarnish and you can wear everyday. Be warned however, their regular jewelry is priced pretty high for something that tarnishes fairly quickly. I kept mine out of water and they tarnished within 3-4 wears. Definitely save ur money on the non-fine jewels.

My FAVORITE jewelry brand ever! My FAVORITE jewelry brand ever! I’ve been shopping at Frasier Sterling since 2018 and I’ve loved every single piece I’ve bought. They are such great quality too, my pieces look just as good as when I first purchased them! They’re customer service is great too, they’ve always been super helpful whenever I needed assistance tracking a package or other inquiries!

Delayed shipping but product eventually arrived. UPDATED: My order did eventually arrive after 4 weeks. I'm changing the rating to 3 stars because (a) the experience could have been so much better and (b) the product looks great on the website but is only okay in person. ORIGINAL FROM TWO WEEKS AGO: Do not buy from this website. Listen to all the other 1-star reviews. I placed an order three weeks ago. The necklace is still not shipped even though the order confirmation email stated 3-5 days for shipping. After contacting customer service multiple times, I finally received a reply. They said it will take them another 1-2 weeks to figure out shipping for a total of at least 5 weeks to process the order. The item has since become sold out on their website. I do not anticipate receiving the item based on what the previous reviewers have experienced.

This company should be reported to… This company should be reported to trading standards. They are an absolute joke. Atrocious sarcastic customer service . Necklace not delivered and can imagine it will be tat when it arrives after looking at the other reviews. So disappointing. My daughter is so upset that her Christmas present won’t arrive in time. This company should be closed down . DONT EVER BUY FROM THEM

Buyer beware!! Buyer beware!!! My custom order was 3 weeks late ( 8 weeks in total ) so I choose to cancel it. They ran sales the whole time - how are you running sales + trying to get more orders when you can’t catch up on the ones you’ve received? Bad business practices. They also erased my comments on Instagram + tiktok asking for help when they ignored my emails.