Amazing experience with Frasier Sterling Have had amazing experience ordering frasier sterling products. The jewelry is just as it looks in photos, fits perfect and quality is amazing for the price! The sweat suits are 10/10, fit is perfect, quality is better than $250 sweats from other brands and love the prints. Customer service is quick to respond if needed and haven’t had any issues!

Untimely manner, “policy” is bull Cheap quality jewelry that you could get from Shein and save your money. All reviews and complaints are replied to MONTHS later and copy and pasting the same response to everyone. Not to mention the only good reviews are all posted on the same singular day…obviously the company trying to cover it up instead of owning up to mistakes. The company “claimed” the page on July 19, only ONE good review before then, the rest are all posted on THE SAME DAYS, how dumb can you be? Bad customer service, bad quality, why would you ever shop here?

Completely worth the wait I ordered a custom piece and another item back in August with no urgency as to when I received them. I contacted customer service in the beginning of October (because it was past thr 4-5 week wait) and they provided an update with tracking info within a few hours. Despite the long wait, the quality of the items surpassed my expectations, honestly. They're well made and look exactly as what's posted on the website. Will make purchases from them again.

The items you ordered are probably sold out Terrible customer experience - ordered my items over 2 months ago, was dragged along without a shipping update, then told that 1 item was sold out, still no shipping update. After multiple follow ups, I just found out that ALL of the items I had ordered 2 months ago are sold out. Literally awful.

This company should be reported to… This company should be reported to trading standards. They are an absolute joke. Atrocious sarcastic customer service . Necklace not delivered and can imagine it will be tat when it arrives after looking at the other reviews. So disappointing. My daughter is so upset that her Christmas present won’t arrive in time. This company should be closed down . DONT EVER BUY FROM THEM