Buyer beware!! Buyer beware!!! My custom order was 3 weeks late ( 8 weeks in total ) so I choose to cancel it. They ran sales the whole time - how are you running sales + trying to get more orders when you can’t catch up on the ones you’ve received? Bad business practices. They also erased my comments on Instagram + tiktok asking for help when they ignored my emails.

Delayed shipping but product eventually arrived. UPDATED: My order did eventually arrive after 4 weeks. I'm changing the rating to 3 stars because (a) the experience could have been so much better and (b) the product looks great on the website but is only okay in person. ORIGINAL FROM TWO WEEKS AGO: Do not buy from this website. Listen to all the other 1-star reviews. I placed an order three weeks ago. The necklace is still not shipped even though the order confirmation email stated 3-5 days for shipping. After contacting customer service multiple times, I finally received a reply. They said it will take them another 1-2 weeks to figure out shipping for a total of at least 5 weeks to process the order. The item has since become sold out on their website. I do not anticipate receiving the item based on what the previous reviewers have experienced.

Ordered a customized necklace over a… Ordered a customized necklace over a month ago and I messaged them through IG they told me it was custom order and it can take up 4 weeks. On 5 weeks now and messaged them again and they state they have supply chain issues and that became a problem the last few weeks mind you the communication was a week a part. Now its 2 different stories. They offered me gift card $ 25.

Not worth the money. The customer service was ok, shipping did take a month but it was custom so I understood until I got the jewelry 66$ for some plastic pearls from Michaels on a string that is not strong at all. I can get a fresh water real pearl necklace for that much. Also I was hoping for the colorful lettering but I got one pink letter and two gold (my name is 3 letters) it’s still cute but looks super awkward.

This company is bogus This company is bogus. I started ordering from them this past summer, my first order was fine, but it went downhill from that point. It takes MONTHS for them to ship out orders. And now with my most recent order, apparently shipping was discontinued for a week or two, so when I check back in a few weeks later, shipping has discontinued AGAIN- for another bogus reason. They're a terrible company.