Not worth the money. The customer service was ok, shipping did take a month but it was custom so I understood until I got the jewelry 66$ for some plastic pearls from Michaels on a string that is not strong at all. I can get a fresh water real pearl necklace for that much. Also I was hoping for the colorful lettering but I got one pink letter and two gold (my name is 3 letters) it’s still cute but looks super awkward.

Don’t Waste your time, money or energy on a company that can’t deliver! I purchased a custom necklace for my daughter late November, but prior to Thanksgiving. While I understand that it’s “custom” it is now basically February and I still don’t have the item I paid for. It’s always “Angel, I’m sorry. Give it more time.” How does no one not know where the item is. Did it even get produced? It’s not like it was shipped to me and possibly lost by the carrier. No, this is solely on the company. My pre-teen daughter has more faith than myself in the company and thinks “they’ll make it right.” They attempted to have a new one made and shipped. However, that deadline has also come and gone. While they are offering to cancel and refund my money, it’s so much more than that. It’s a terrible way to conduct business. As a business, one should have a way to know where every item is until it has been released to the carrier. Why can’t someone place a wish order directly? Why can’t someone call anyone who know more than their customer service representatives. Who by the way only respond via email. Don’t call me Angel, call my by name. And do better as a whole.

Completely worth the wait I ordered a custom piece and another item back in August with no urgency as to when I received them. I contacted customer service in the beginning of October (because it was past thr 4-5 week wait) and they provided an update with tracking info within a few hours. Despite the long wait, the quality of the items surpassed my expectations, honestly. They're well made and look exactly as what's posted on the website. Will make purchases from them again.

Ordered a customized necklace over a… Ordered a customized necklace over a month ago and I messaged them through IG they told me it was custom order and it can take up 4 weeks. On 5 weeks now and messaged them again and they state they have supply chain issues and that became a problem the last few weeks mind you the communication was a week a part. Now its 2 different stories. They offered me gift card $ 25.

This company should be reported to… This company should be reported to trading standards. They are an absolute joke. Atrocious sarcastic customer service . Necklace not delivered and can imagine it will be tat when it arrives after looking at the other reviews. So disappointing. My daughter is so upset that her Christmas present won’t arrive in time. This company should be closed down . DONT EVER BUY FROM THEM