This company should be reported to… This company should be reported to trading standards. They are an absolute joke. Atrocious sarcastic customer service . Necklace not delivered and can imagine it will be tat when it arrives after looking at the other reviews. So disappointing. My daughter is so upset that her Christmas present won’t arrive in time. This company should be closed down . DONT EVER BUY FROM THEM

The reason I’m giving this company one… The reason I’m giving this company one star is because they consistently (according to me and everyone else) do not ship their items in a timely manner. I don’t know why, I don’t care why. If you send a confirmation email telling the consumer your item will ship in 3-5 business days, it should, and reviewing the evidence, they are feeding you BS. Get your stuff together.

Delayed shipping but product eventually arrived. UPDATED: My order did eventually arrive after 4 weeks. I'm changing the rating to 3 stars because (a) the experience could have been so much better and (b) the product looks great on the website but is only okay in person. ORIGINAL FROM TWO WEEKS AGO: Do not buy from this website. Listen to all the other 1-star reviews. I placed an order three weeks ago. The necklace is still not shipped even though the order confirmation email stated 3-5 days for shipping. After contacting customer service multiple times, I finally received a reply. They said it will take them another 1-2 weeks to figure out shipping for a total of at least 5 weeks to process the order. The item has since become sold out on their website. I do not anticipate receiving the item based on what the previous reviewers have experienced.

Ordered a customized necklace over a… Ordered a customized necklace over a month ago and I messaged them through IG they told me it was custom order and it can take up 4 weeks. On 5 weeks now and messaged them again and they state they have supply chain issues and that became a problem the last few weeks mind you the communication was a week a part. Now its 2 different stories. They offered me gift card $ 25.

Fine jewelry is amazing. Regular jewelry is iffy i have been ordering from this shop since they first started. They always have such cute styles, and I LOVE that they added a fine jewelry section because i personally prefer to spend my money on something that won’t tarnish and you can wear everyday. Be warned however, their regular jewelry is priced pretty high for something that tarnishes fairly quickly. I kept mine out of water and they tarnished within 3-4 wears. Definitely save ur money on the non-fine jewels.