Untimely manner, “policy” is bull Cheap quality jewelry that you could get from Shein and save your money. All reviews and complaints are replied to MONTHS later and copy and pasting the same response to everyone. Not to mention the only good reviews are all posted on the same singular day…obviously the company trying to cover it up instead of owning up to mistakes. The company “claimed” the page on July 19, only ONE good review before then, the rest are all posted on THE SAME DAYS, how dumb can you be? Bad customer service, bad quality, why would you ever shop here?

Pretty meh overall The package does take time to arrive, but not MONTHS like some reviews say. I contacted customer service and they need serious help in that department… I found that Instagram is the best method of communicating with them. The quality is cheap but pretty standard for the prices. Ordered four pieces and bc one “custom” item took so much time, three items arrived before and we got a refund for the “custom”. Pretty sure its an aliexpress scam. Won’t be buying from them again, but, they’re not as bad as some say.

Fine jewelry is amazing. Regular jewelry is iffy i have been ordering from this shop since they first started. They always have such cute styles, and I LOVE that they added a fine jewelry section because i personally prefer to spend my money on something that won’t tarnish and you can wear everyday. Be warned however, their regular jewelry is priced pretty high for something that tarnishes fairly quickly. I kept mine out of water and they tarnished within 3-4 wears. Definitely save ur money on the non-fine jewels.

This company is bogus This company is bogus. I started ordering from them this past summer, my first order was fine, but it went downhill from that point. It takes MONTHS for them to ship out orders. And now with my most recent order, apparently shipping was discontinued for a week or two, so when I check back in a few weeks later, shipping has discontinued AGAIN- for another bogus reason. They're a terrible company.

Amazing experience with Frasier Sterling Have had amazing experience ordering frasier sterling products. The jewelry is just as it looks in photos, fits perfect and quality is amazing for the price! The sweat suits are 10/10, fit is perfect, quality is better than $250 sweats from other brands and love the prints. Customer service is quick to respond if needed and haven’t had any issues!