Ordered a customized necklace over a… Ordered a customized necklace over a month ago and I messaged them through IG they told me it was custom order and it can take up 4 weeks. On 5 weeks now and messaged them again and they state they have supply chain issues and that became a problem the last few weeks mind you the communication was a week a part. Now its 2 different stories. They offered me gift card $ 25.

Not Mad Just Disappointed w/ Quality Delivery took way too long, the ring size selection is poor, this expensive necklace is mostly plastic and broke upon first use. The earrings I bought look good but I have not used them yet, so we'll see. All in all this company gives mostly H&M quality at 5-6 times the price. I'm not angry just disappointed.

My FAVORITE jewelry brand ever! My FAVORITE jewelry brand ever! I’ve been shopping at Frasier Sterling since 2018 and I’ve loved every single piece I’ve bought. They are such great quality too, my pieces look just as good as when I first purchased them! They’re customer service is great too, they’ve always been super helpful whenever I needed assistance tracking a package or other inquiries!

Not worth the money. The customer service was ok, shipping did take a month but it was custom so I understood until I got the jewelry 66$ for some plastic pearls from Michaels on a string that is not strong at all. I can get a fresh water real pearl necklace for that much. Also I was hoping for the colorful lettering but I got one pink letter and two gold (my name is 3 letters) it’s still cute but looks super awkward.

Amazing company! Truly one of my favorite jewelry companies. Every single thing I have ordered from there I have been obsessed with. So trendy, so fun, and always get compliments every time I wear anything from Frasier. Reasonably priced and shipping comes so fast. 10/10 would recommend every time, and great for gifts!!!!