Longtime user of stitchfix (8+ years) Longtime user of stitchfix (8+ years) and while not every box is a home run, I have felt styled within what I’ve asked for and do not understand the negative complaints. I even had a package accidentally shipped to my old address and they did not charge me (even though it was 100% my fault). Communication is fast and customer friendly. I continue to use them, though I do love the direct purchase shopping option too now that I know my preferred brands/sizing.

Be Very Careful Be Very Careful, this company, Stitch Fix, stole our Business Credit Card and fraudulently charge up to $7000.00 over a course of 4 months. We don't even know who they are, they refuse to call you at all, and yes make it very hard to talk to anyone, then act like they have been calling and emailing you. And they will not give us the information we asked. It's a highly fraudulent company, BE WARNED and do not give them any payment types. You will be very sorry. Not even their "Specialized Billing Department" will call you. It's a fraudulent company, you should be able to talk to someone who will take care of their business. Especially when you fraudulently steal a credit card and use it to make your business grow.

Scam Scam. Clothing choices are awful unless you wanna look like a grandma in oversized clothes. I cancelled my next fix, they went ahead and charged me a styling fee. I contacted them and they said once it's initiated it can't be stopped....no shipped, initiated. Was told to just return when I received. Fast forward 2 weeks receive box, try to login to return and they've made my account inactive. Looked it up and apparently this is common. Would no recommend to anyone.

Absolutely disgusted This company sold my data to Outfittery including my email address, name, and personal bank details without my consent. I'm in the UK now and Stitch Fix in the UK no longer exists but they sold my information when they were bought by Outfittery. Now Outfittery is trying to fraudulently charge me for a Subscription service that I never even had with Stitch Fix. I only ordered one off boxes. I regret ever being a Stitch Fix customer as this has now caused my so much stress both financially and psychologically.

I've been with Stitch Fix for years and… I've been with Stitch Fix for years and just reactivate when I need someone to shop for me since I don't have time to and want something fun and different :)