I always really enjoyed getting a box… I always really enjoyed getting a box from Stitch Fix and seeing what was selected for me! But the past year or more I’ve been horribly disappointed. I’ve been sent items I already disliked and returned, sent things I specifically asked not to, etc. I take the time to give feedback on every item, update my profile, rate things, etc only to be send generic nonsense that isn’t at all what I wanted and sometimes is literally what I have mailed back and said i did not want! Nothing about it feels personal or fun any more. If you want a box of random clothes sent to your house this is the service for you. If you actually want personalized clothing that takes in to account your feedback and input steer clear because they don’t try at all.

Be Very Careful Be Very Careful, this company, Stitch Fix, stole our Business Credit Card and fraudulently charge up to $7000.00 over a course of 4 months. We don't even know who they are, they refuse to call you at all, and yes make it very hard to talk to anyone, then act like they have been calling and emailing you. And they will not give us the information we asked. It's a highly fraudulent company, BE WARNED and do not give them any payment types. You will be very sorry. Not even their "Specialized Billing Department" will call you. It's a fraudulent company, you should be able to talk to someone who will take care of their business. Especially when you fraudulently steal a credit card and use it to make your business grow.

Scam Scam. Clothing choices are awful unless you wanna look like a grandma in oversized clothes. I cancelled my next fix, they went ahead and charged me a styling fee. I contacted them and they said once it's initiated it can't be stopped....no shipped, initiated. Was told to just return when I received. Fast forward 2 weeks receive box, try to login to return and they've made my account inactive. Looked it up and apparently this is common. Would no recommend to anyone.

I seriously do not understand the… I seriously do not understand the negative reviews and question the legitimacy of them because they don't make sense. I've been doing Stitch Fix for 6 years and have not had anything but positive experiences. The first couple boxes were not excellent but my stylist and myself were still learning what I liked, but they've been great since! They always listen to what I ask for and personalize my box and explain their choices in the note. Most recently I asked for business casual clothes for my postpartum body and they did great choosing pieces I fell confident and comfortable in. I've had a couple pieces break/rip in the past and was very easily able to exchange them. They're not fraudulent nor a scam. That's ridiculous.

Absolutely disgusted This company sold my data to Outfittery including my email address, name, and personal bank details without my consent. I'm in the UK now and Stitch Fix in the UK no longer exists but they sold my information when they were bought by Outfittery. Now Outfittery is trying to fraudulently charge me for a Subscription service that I never even had with Stitch Fix. I only ordered one off boxes. I regret ever being a Stitch Fix customer as this has now caused my so much stress both financially and psychologically.