Mai Felicia
GBDo not trust this company Do not trust this company. I had a Stitchfix subscription and Stitchfix went bankrupt in the UK. Apparently they then sold all my data to Outfittery without my knowledge. This new company sent me a box, which I was not aware of because the building has a separate post room, and charged me £500! What a complete scam. I want my money back.
Anormalgal
GBScam Scam. Clothing choices are awful unless you wanna look like a grandma in oversized clothes. I cancelled my next fix, they went ahead and charged me a styling fee. I contacted them and they said once it's initiated it can't be stopped....no shipped, initiated. Was told to just return when I received. Fast forward 2 weeks receive box, try to login to return and they've made my account inactive. Looked it up and apparently this is common. Would no recommend to anyone.
Kristin Post
GBStitchFix literally needs to stitch fix their clothing I didn't have any problems with them charging me incorrectly and the app has improved, especially the feedback questionnaire after every fix, the only reasons for an extra star, but from all the boxes ("fixes") I received, clothing seemed like manufacturing rejects, blah styles that I could find at Target, not sure if they looked at the feedback and applied the responses, repetitive items in the same box (for example getting same top, but one was sleeveless and the other is long sleeve), and fluffing the box with one type of clothing, mine was cardigans, which I didn't need, consistently got even though I said no more cardigans every box. One of the biggest flaws with the clothes I got seemed like they're sourced from the manufacturing mistakes pile - asymmetrical sewing patterns, crooked hems, incorrect sizing labels, etc - all what seem to be manufacturer rejects, which I'm sure they get for a steal, and then charge a premium for them. Not all pieces were horrible but a lot of them were or in some way a reject and it got worse over time. I had hoped by liking clothes through their order by demand online store ("freestyle"), which seems more like department store clothing, better quality and trendier styles, that I'd get those or something similar, but it never happened. Cancelling was easy. I'll never go back, even with all the free styling fee offers I get, and even though I haven't found another clothing subscription box that seems legit.
Shannon
GBI’d give zero stars if I could I’d give zero stars if I could. This company has received items I returned yet didn’t complete the return until I inquired where the return was. I would have not gotten my money back unless I asked??!! Then they didn’t handle several returns correctly and when I sent the information (that they asked for) they now will not respond to emails and deactivated my account. I have a right to see my orders and return page to ensure that my items are received. I’ll be returning everything that I’ve purchased in the last three weeks as I can’t support a company like this-which is at least $500 so again, I have the right to track that. They also will not respond to a $1,700 purchase that I inquired about that is no longer on my orders and returns page. When I asked for a supervisor’s assistance they declined to send my concerns on. My credit cards are looking into fraud and shared they have multiple complaints with this company.
Katherine Rose
GBHad Stitch Fix for 6 years and used to… Had Stitch Fix for 6 years and used to love it, but in recent years it became clear they’re relying more and more on the algorithm (being sent the same item multiple times, getting previews for things I specifically said I did not want, etc). Clothes also became so generic and I’d see the same things everywhere I went. Between how blah and frustrating the fixes became and all the reports about how badly their employees are treated, and how many more options there are now I cancelled my account. I’d way rather spend my money elsewhere.