Had Stitch Fix for 6 years and used to… Had Stitch Fix for 6 years and used to love it, but in recent years it became clear they’re relying more and more on the algorithm (being sent the same item multiple times, getting previews for things I specifically said I did not want, etc). Clothes also became so generic and I’d see the same things everywhere I went. Between how blah and frustrating the fixes became and all the reports about how badly their employees are treated, and how many more options there are now I cancelled my account. I’d way rather spend my money elsewhere.

I've been with Stitch Fix for years and… I've been with Stitch Fix for years and just reactivate when I need someone to shop for me since I don't have time to and want something fun and different :)

Scam Scam. Clothing choices are awful unless you wanna look like a grandma in oversized clothes. I cancelled my next fix, they went ahead and charged me a styling fee. I contacted them and they said once it's initiated it can't be stopped....no shipped, initiated. Was told to just return when I received. Fast forward 2 weeks receive box, try to login to return and they've made my account inactive. Looked it up and apparently this is common. Would no recommend to anyone.

Love them! I’m a long time customer of Stitch fix and can say I am 100% satisfied with their selection and service. The entire process could not be easier or more efficient. I have never had any issues returning anything. A great deal of my wardrobe are stitch fix items, and I think the same can be said for many of my friends. Their selections are tailored to my tastes and I get a lot of complements.

Fraudulent transactions no support When I did use it: poor quality clothing I haven’t used it for years but someone logged into my account, ordered clothes to my old address (25-30 miles away) with my credit card and collected them there. When I reported this to SF they responded quickly at first and now I’ve heard nothing in a month even with chasing and complaint. Someone bought over £200 of clothing with my card but nothing is being done.