Debra Carpenter
GBGreat quality, variety and fun to use I’ve tried several different stylers over the years and love stitch fix the best. For me, having a dedicated stylist that listens to me speaks volumes and assures me a fix that meets my needs. I love using their app to personalize my style and preview my fixes and have never had a problem with exchanges or returns. I also love the option of purchasing outright anything i need, especially when my favorites go on sale.
Shannon
GBI’d give zero stars if I could I’d give zero stars if I could. This company has received items I returned yet didn’t complete the return until I inquired where the return was. I would have not gotten my money back unless I asked??!! Then they didn’t handle several returns correctly and when I sent the information (that they asked for) they now will not respond to emails and deactivated my account. I have a right to see my orders and return page to ensure that my items are received. I’ll be returning everything that I’ve purchased in the last three weeks as I can’t support a company like this-which is at least $500 so again, I have the right to track that. They also will not respond to a $1,700 purchase that I inquired about that is no longer on my orders and returns page. When I asked for a supervisor’s assistance they declined to send my concerns on. My credit cards are looking into fraud and shared they have multiple complaints with this company.
Stephanie
GB4+ years Subscription I have had a subscription for 4+ years. I have loved it (especially since finding clothes that fit right seem impossible) but this last year or so it seems a bit repetitive in prints it sends & do not feel it’s as much of a variety. I love the quality of clothes and I feel recently the pre-selection is helping prevent repetitive styles but personally it’s not meeting my same satisfaction level as it did prior. Example: I received similar dress in exact same print 2 seasons in a row. Amazing for new subscribers though just feel it’s not a good fit for long-term.
KW
GBI seriously do not understand the… I seriously do not understand the negative reviews and question the legitimacy of them because they don't make sense. I've been doing Stitch Fix for 6 years and have not had anything but positive experiences. The first couple boxes were not excellent but my stylist and myself were still learning what I liked, but they've been great since! They always listen to what I ask for and personalize my box and explain their choices in the note. Most recently I asked for business casual clothes for my postpartum body and they did great choosing pieces I fell confident and comfortable in. I've had a couple pieces break/rip in the past and was very easily able to exchange them. They're not fraudulent nor a scam. That's ridiculous.
Maureen
GBLove them! I’m a long time customer of Stitch fix and can say I am 100% satisfied with their selection and service. The entire process could not be easier or more efficient. I have never had any issues returning anything. A great deal of my wardrobe are stitch fix items, and I think the same can be said for many of my friends. Their selections are tailored to my tastes and I get a lot of complements.