Mai Felicia
GBDo not trust this company Do not trust this company. I had a Stitchfix subscription and Stitchfix went bankrupt in the UK. Apparently they then sold all my data to Outfittery without my knowledge. This new company sent me a box, which I was not aware of because the building has a separate post room, and charged me £500! What a complete scam. I want my money back.
Brenda Sherman
GBI've been with Stitch Fix for years and… I've been with Stitch Fix for years and just reactivate when I need someone to shop for me since I don't have time to and want something fun and different :)
Maureen
GBLove them! I’m a long time customer of Stitch fix and can say I am 100% satisfied with their selection and service. The entire process could not be easier or more efficient. I have never had any issues returning anything. A great deal of my wardrobe are stitch fix items, and I think the same can be said for many of my friends. Their selections are tailored to my tastes and I get a lot of complements.
Shannon
GBI’d give zero stars if I could I’d give zero stars if I could. This company has received items I returned yet didn’t complete the return until I inquired where the return was. I would have not gotten my money back unless I asked??!! Then they didn’t handle several returns correctly and when I sent the information (that they asked for) they now will not respond to emails and deactivated my account. I have a right to see my orders and return page to ensure that my items are received. I’ll be returning everything that I’ve purchased in the last three weeks as I can’t support a company like this-which is at least $500 so again, I have the right to track that. They also will not respond to a $1,700 purchase that I inquired about that is no longer on my orders and returns page. When I asked for a supervisor’s assistance they declined to send my concerns on. My credit cards are looking into fraud and shared they have multiple complaints with this company.
KW
GBI seriously do not understand the… I seriously do not understand the negative reviews and question the legitimacy of them because they don't make sense. I've been doing Stitch Fix for 6 years and have not had anything but positive experiences. The first couple boxes were not excellent but my stylist and myself were still learning what I liked, but they've been great since! They always listen to what I ask for and personalize my box and explain their choices in the note. Most recently I asked for business casual clothes for my postpartum body and they did great choosing pieces I fell confident and comfortable in. I've had a couple pieces break/rip in the past and was very easily able to exchange them. They're not fraudulent nor a scam. That's ridiculous.