Fraudulent transactions no support When I did use it: poor quality clothing I haven’t used it for years but someone logged into my account, ordered clothes to my old address (25-30 miles away) with my credit card and collected them there. When I reported this to SF they responded quickly at first and now I’ve heard nothing in a month even with chasing and complaint. Someone bought over £200 of clothing with my card but nothing is being done.

Longtime user of stitchfix (8+ years) Longtime user of stitchfix (8+ years) and while not every box is a home run, I have felt styled within what I’ve asked for and do not understand the negative complaints. I even had a package accidentally shipped to my old address and they did not charge me (even though it was 100% my fault). Communication is fast and customer friendly. I continue to use them, though I do love the direct purchase shopping option too now that I know my preferred brands/sizing.

Big disappointment Big disappointment! I have been receiving items that go against every single comment I have submitted! I live in Florida where it’s very hot and I ask for maxi dresses and sleeveless tops only no jackets or heavy or scratchy material. They continue to send me clothing with sleeves both short and long and sweater dresses that I cannot use here in Florida. I have called them and sent many messages but it’s as if they ignore them!

Absolutely disgusted This company sold my data to Outfittery including my email address, name, and personal bank details without my consent. I'm in the UK now and Stitch Fix in the UK no longer exists but they sold my information when they were bought by Outfittery. Now Outfittery is trying to fraudulently charge me for a Subscription service that I never even had with Stitch Fix. I only ordered one off boxes. I regret ever being a Stitch Fix customer as this has now caused my so much stress both financially and psychologically.

Overpriced synthetics Sweaty hot nylon, rayon, polyester anyone? Other than jeans, which are primarily cotton, 90% of the clothes from this company are made of plastic, synthetic, non-degradable, planet polluting fabrics that make you sweat, and at a premium price too. I was sent a gray t-shirt made entirely of rayon as an example. Why?! That is classically and traditionally a cotton piece of clothing, but even with something as simple as that, they somehow use brands/labels that choose gross synthetics. Bye StitchFix and NO thanks!