Big disappointment Big disappointment! I have been receiving items that go against every single comment I have submitted! I live in Florida where it’s very hot and I ask for maxi dresses and sleeveless tops only no jackets or heavy or scratchy material. They continue to send me clothing with sleeves both short and long and sweater dresses that I cannot use here in Florida. I have called them and sent many messages but it’s as if they ignore them!

Great quality, variety and fun to use I’ve tried several different stylers over the years and love stitch fix the best. For me, having a dedicated stylist that listens to me speaks volumes and assures me a fix that meets my needs. I love using their app to personalize my style and preview my fixes and have never had a problem with exchanges or returns. I also love the option of purchasing outright anything i need, especially when my favorites go on sale.

So many issues So many issues, where to begin. My first fix did not have a working tracking number, but said my order was delivered. It was not. I contacted the shipping company, who claimed it was delivered. It was! To the wrong apartment. They refused to issue a refund so I just went on a mission to go find the apartment they delivered to and recover it myself. When I received my fix, items were overpriced for the quality. Because of the shipping issue, they extended my return time but did not say until when. They reached out by email saying I was going to be charged for a late return. When I responded directly to that email, they asked for a multitude of information because the email I replied from was not what they had on file. What?? YOU emailed me first! Insane. So I return my returns and there’s no way on the app to track whether they received them. They email me again saying final notice and they’re going to charge me. I email them asking whether they received it because I had sent it days prior. Finally they email saying they got it and it was a mistake. I received and returned my second fix with no issues, other than once again overpriced, low quality items. Then, I get an email saying an item from my first order was not returned, and if I don’t return it I will be charged. I sent the item back with all the others, so there’s no way to prove I don’t still have it. As soon as I get this last situation resolved I’m cancelling my membership. I’ve never had this bad of an experience with a company ever.

I've been with Stitch Fix for years and… I've been with Stitch Fix for years and just reactivate when I need someone to shop for me since I don't have time to and want something fun and different :)

I seriously do not understand the… I seriously do not understand the negative reviews and question the legitimacy of them because they don't make sense. I've been doing Stitch Fix for 6 years and have not had anything but positive experiences. The first couple boxes were not excellent but my stylist and myself were still learning what I liked, but they've been great since! They always listen to what I ask for and personalize my box and explain their choices in the note. Most recently I asked for business casual clothes for my postpartum body and they did great choosing pieces I fell confident and comfortable in. I've had a couple pieces break/rip in the past and was very easily able to exchange them. They're not fraudulent nor a scam. That's ridiculous.