Kristin Post
GBStitchFix literally needs to stitch fix their clothing I didn't have any problems with them charging me incorrectly and the app has improved, especially the feedback questionnaire after every fix, the only reasons for an extra star, but from all the boxes ("fixes") I received, clothing seemed like manufacturing rejects, blah styles that I could find at Target, not sure if they looked at the feedback and applied the responses, repetitive items in the same box (for example getting same top, but one was sleeveless and the other is long sleeve), and fluffing the box with one type of clothing, mine was cardigans, which I didn't need, consistently got even though I said no more cardigans every box. One of the biggest flaws with the clothes I got seemed like they're sourced from the manufacturing mistakes pile - asymmetrical sewing patterns, crooked hems, incorrect sizing labels, etc - all what seem to be manufacturer rejects, which I'm sure they get for a steal, and then charge a premium for them. Not all pieces were horrible but a lot of them were or in some way a reject and it got worse over time. I had hoped by liking clothes through their order by demand online store ("freestyle"), which seems more like department store clothing, better quality and trendier styles, that I'd get those or something similar, but it never happened. Cancelling was easy. I'll never go back, even with all the free styling fee offers I get, and even though I haven't found another clothing subscription box that seems legit.
Barbara
GBBig disappointment Big disappointment! I have been receiving items that go against every single comment I have submitted! I live in Florida where it’s very hot and I ask for maxi dresses and sleeveless tops only no jackets or heavy or scratchy material. They continue to send me clothing with sleeves both short and long and sweater dresses that I cannot use here in Florida. I have called them and sent many messages but it’s as if they ignore them!
Maureen
GBLove them! I’m a long time customer of Stitch fix and can say I am 100% satisfied with their selection and service. The entire process could not be easier or more efficient. I have never had any issues returning anything. A great deal of my wardrobe are stitch fix items, and I think the same can be said for many of my friends. Their selections are tailored to my tastes and I get a lot of complements.
KW
GBI seriously do not understand the… I seriously do not understand the negative reviews and question the legitimacy of them because they don't make sense. I've been doing Stitch Fix for 6 years and have not had anything but positive experiences. The first couple boxes were not excellent but my stylist and myself were still learning what I liked, but they've been great since! They always listen to what I ask for and personalize my box and explain their choices in the note. Most recently I asked for business casual clothes for my postpartum body and they did great choosing pieces I fell confident and comfortable in. I've had a couple pieces break/rip in the past and was very easily able to exchange them. They're not fraudulent nor a scam. That's ridiculous.
HPC INC
GBBe Very Careful Be Very Careful, this company, Stitch Fix, stole our Business Credit Card and fraudulently charge up to $7000.00 over a course of 4 months. We don't even know who they are, they refuse to call you at all, and yes make it very hard to talk to anyone, then act like they have been calling and emailing you. And they will not give us the information we asked. It's a highly fraudulent company, BE WARNED and do not give them any payment types. You will be very sorry. Not even their "Specialized Billing Department" will call you. It's a fraudulent company, you should be able to talk to someone who will take care of their business. Especially when you fraudulently steal a credit card and use it to make your business grow.