Barbara
GBBig disappointment Big disappointment! I have been receiving items that go against every single comment I have submitted! I live in Florida where it’s very hot and I ask for maxi dresses and sleeveless tops only no jackets or heavy or scratchy material. They continue to send me clothing with sleeves both short and long and sweater dresses that I cannot use here in Florida. I have called them and sent many messages but it’s as if they ignore them!
Consumer
GBI always really enjoyed getting a box… I always really enjoyed getting a box from Stitch Fix and seeing what was selected for me! But the past year or more I’ve been horribly disappointed. I’ve been sent items I already disliked and returned, sent things I specifically asked not to, etc. I take the time to give feedback on every item, update my profile, rate things, etc only to be send generic nonsense that isn’t at all what I wanted and sometimes is literally what I have mailed back and said i did not want! Nothing about it feels personal or fun any more. If you want a box of random clothes sent to your house this is the service for you. If you actually want personalized clothing that takes in to account your feedback and input steer clear because they don’t try at all.
Betsy
GBLower Quality Comparable process to all the other styling subscriptions. I would just say the quality of the clothing is closer to Target/Macy's than what I would like. Maybe ok for an 'introductory' styling subscription.
Katherine Rose
GBHad Stitch Fix for 6 years and used to… Had Stitch Fix for 6 years and used to love it, but in recent years it became clear they’re relying more and more on the algorithm (being sent the same item multiple times, getting previews for things I specifically said I did not want, etc). Clothes also became so generic and I’d see the same things everywhere I went. Between how blah and frustrating the fixes became and all the reports about how badly their employees are treated, and how many more options there are now I cancelled my account. I’d way rather spend my money elsewhere.
Maureen
GBLove them! I’m a long time customer of Stitch fix and can say I am 100% satisfied with their selection and service. The entire process could not be easier or more efficient. I have never had any issues returning anything. A great deal of my wardrobe are stitch fix items, and I think the same can be said for many of my friends. Their selections are tailored to my tastes and I get a lot of complements.