Very poor stylist selections I have been a long term, loyal customer and spent a ton of money. I provide feedback on my fixes, I chat, I email and constantly update my profile yet I still get items sent to me that I have clearly stated, I do NOT want. I'm extremely disappointed in this company then I found out that a human doesn't select all my items, some are selected by a computer?! I pay top dollar and have worked harder to remain a customer than they have to keep me. I guess it's time to move on!

I’d give zero stars if I could I’d give zero stars if I could. This company has received items I returned yet didn’t complete the return until I inquired where the return was. I would have not gotten my money back unless I asked??!! Then they didn’t handle several returns correctly and when I sent the information (that they asked for) they now will not respond to emails and deactivated my account. I have a right to see my orders and return page to ensure that my items are received. I’ll be returning everything that I’ve purchased in the last three weeks as I can’t support a company like this-which is at least $500 so again, I have the right to track that. They also will not respond to a $1,700 purchase that I inquired about that is no longer on my orders and returns page. When I asked for a supervisor’s assistance they declined to send my concerns on. My credit cards are looking into fraud and shared they have multiple complaints with this company.

Do not trust this company Do not trust this company. I had a Stitchfix subscription and Stitchfix went bankrupt in the UK. Apparently they then sold all my data to Outfittery without my knowledge. This new company sent me a box, which I was not aware of because the building has a separate post room, and charged me £500! What a complete scam. I want my money back.

Lower Quality Comparable process to all the other styling subscriptions. I would just say the quality of the clothing is closer to Target/Macy's than what I would like. Maybe ok for an 'introductory' styling subscription.

I always really enjoyed getting a box… I always really enjoyed getting a box from Stitch Fix and seeing what was selected for me! But the past year or more I’ve been horribly disappointed. I’ve been sent items I already disliked and returned, sent things I specifically asked not to, etc. I take the time to give feedback on every item, update my profile, rate things, etc only to be send generic nonsense that isn’t at all what I wanted and sometimes is literally what I have mailed back and said i did not want! Nothing about it feels personal or fun any more. If you want a box of random clothes sent to your house this is the service for you. If you actually want personalized clothing that takes in to account your feedback and input steer clear because they don’t try at all.