I've been with Stitch Fix for years and… I've been with Stitch Fix for years and just reactivate when I need someone to shop for me since I don't have time to and want something fun and different :)

I’d give zero stars if I could I’d give zero stars if I could. This company has received items I returned yet didn’t complete the return until I inquired where the return was. I would have not gotten my money back unless I asked??!! Then they didn’t handle several returns correctly and when I sent the information (that they asked for) they now will not respond to emails and deactivated my account. I have a right to see my orders and return page to ensure that my items are received. I’ll be returning everything that I’ve purchased in the last three weeks as I can’t support a company like this-which is at least $500 so again, I have the right to track that. They also will not respond to a $1,700 purchase that I inquired about that is no longer on my orders and returns page. When I asked for a supervisor’s assistance they declined to send my concerns on. My credit cards are looking into fraud and shared they have multiple complaints with this company.

Great quality, variety and fun to use I’ve tried several different stylers over the years and love stitch fix the best. For me, having a dedicated stylist that listens to me speaks volumes and assures me a fix that meets my needs. I love using their app to personalize my style and preview my fixes and have never had a problem with exchanges or returns. I also love the option of purchasing outright anything i need, especially when my favorites go on sale.

Overpriced synthetics Sweaty hot nylon, rayon, polyester anyone? Other than jeans, which are primarily cotton, 90% of the clothes from this company are made of plastic, synthetic, non-degradable, planet polluting fabrics that make you sweat, and at a premium price too. I was sent a gray t-shirt made entirely of rayon as an example. Why?! That is classically and traditionally a cotton piece of clothing, but even with something as simple as that, they somehow use brands/labels that choose gross synthetics. Bye StitchFix and NO thanks!

Had Stitch Fix for 6 years and used to… Had Stitch Fix for 6 years and used to love it, but in recent years it became clear they’re relying more and more on the algorithm (being sent the same item multiple times, getting previews for things I specifically said I did not want, etc). Clothes also became so generic and I’d see the same things everywhere I went. Between how blah and frustrating the fixes became and all the reports about how badly their employees are treated, and how many more options there are now I cancelled my account. I’d way rather spend my money elsewhere.