I always really enjoyed getting a box… I always really enjoyed getting a box from Stitch Fix and seeing what was selected for me! But the past year or more I’ve been horribly disappointed. I’ve been sent items I already disliked and returned, sent things I specifically asked not to, etc. I take the time to give feedback on every item, update my profile, rate things, etc only to be send generic nonsense that isn’t at all what I wanted and sometimes is literally what I have mailed back and said i did not want! Nothing about it feels personal or fun any more. If you want a box of random clothes sent to your house this is the service for you. If you actually want personalized clothing that takes in to account your feedback and input steer clear because they don’t try at all.

Great quality, variety and fun to use I’ve tried several different stylers over the years and love stitch fix the best. For me, having a dedicated stylist that listens to me speaks volumes and assures me a fix that meets my needs. I love using their app to personalize my style and preview my fixes and have never had a problem with exchanges or returns. I also love the option of purchasing outright anything i need, especially when my favorites go on sale.

I’d give zero stars if I could I’d give zero stars if I could. This company has received items I returned yet didn’t complete the return until I inquired where the return was. I would have not gotten my money back unless I asked??!! Then they didn’t handle several returns correctly and when I sent the information (that they asked for) they now will not respond to emails and deactivated my account. I have a right to see my orders and return page to ensure that my items are received. I’ll be returning everything that I’ve purchased in the last three weeks as I can’t support a company like this-which is at least $500 so again, I have the right to track that. They also will not respond to a $1,700 purchase that I inquired about that is no longer on my orders and returns page. When I asked for a supervisor’s assistance they declined to send my concerns on. My credit cards are looking into fraud and shared they have multiple complaints with this company.

StitchFix literally needs to stitch fix their clothing I didn't have any problems with them charging me incorrectly and the app has improved, especially the feedback questionnaire after every fix, the only reasons for an extra star, but from all the boxes ("fixes") I received, clothing seemed like manufacturing rejects, blah styles that I could find at Target, not sure if they looked at the feedback and applied the responses, repetitive items in the same box (for example getting same top, but one was sleeveless and the other is long sleeve), and fluffing the box with one type of clothing, mine was cardigans, which I didn't need, consistently got even though I said no more cardigans every box. One of the biggest flaws with the clothes I got seemed like they're sourced from the manufacturing mistakes pile - asymmetrical sewing patterns, crooked hems, incorrect sizing labels, etc - all what seem to be manufacturer rejects, which I'm sure they get for a steal, and then charge a premium for them. Not all pieces were horrible but a lot of them were or in some way a reject and it got worse over time. I had hoped by liking clothes through their order by demand online store ("freestyle"), which seems more like department store clothing, better quality and trendier styles, that I'd get those or something similar, but it never happened. Cancelling was easy. I'll never go back, even with all the free styling fee offers I get, and even though I haven't found another clothing subscription box that seems legit.

Absolutely disgusted This company sold my data to Outfittery including my email address, name, and personal bank details without my consent. I'm in the UK now and Stitch Fix in the UK no longer exists but they sold my information when they were bought by Outfittery. Now Outfittery is trying to fraudulently charge me for a Subscription service that I never even had with Stitch Fix. I only ordered one off boxes. I regret ever being a Stitch Fix customer as this has now caused my so much stress both financially and psychologically.