Very poor stylist selections I have been a long term, loyal customer and spent a ton of money. I provide feedback on my fixes, I chat, I email and constantly update my profile yet I still get items sent to me that I have clearly stated, I do NOT want. I'm extremely disappointed in this company then I found out that a human doesn't select all my items, some are selected by a computer?! I pay top dollar and have worked harder to remain a customer than they have to keep me. I guess it's time to move on!

Had Stitch Fix for 6 years and used to… Had Stitch Fix for 6 years and used to love it, but in recent years it became clear they’re relying more and more on the algorithm (being sent the same item multiple times, getting previews for things I specifically said I did not want, etc). Clothes also became so generic and I’d see the same things everywhere I went. Between how blah and frustrating the fixes became and all the reports about how badly their employees are treated, and how many more options there are now I cancelled my account. I’d way rather spend my money elsewhere.

Longtime user of stitchfix (8+ years) Longtime user of stitchfix (8+ years) and while not every box is a home run, I have felt styled within what I’ve asked for and do not understand the negative complaints. I even had a package accidentally shipped to my old address and they did not charge me (even though it was 100% my fault). Communication is fast and customer friendly. I continue to use them, though I do love the direct purchase shopping option too now that I know my preferred brands/sizing.

I seriously do not understand the… I seriously do not understand the negative reviews and question the legitimacy of them because they don't make sense. I've been doing Stitch Fix for 6 years and have not had anything but positive experiences. The first couple boxes were not excellent but my stylist and myself were still learning what I liked, but they've been great since! They always listen to what I ask for and personalize my box and explain their choices in the note. Most recently I asked for business casual clothes for my postpartum body and they did great choosing pieces I fell confident and comfortable in. I've had a couple pieces break/rip in the past and was very easily able to exchange them. They're not fraudulent nor a scam. That's ridiculous.

I've been with Stitch Fix for years and… I've been with Stitch Fix for years and just reactivate when I need someone to shop for me since I don't have time to and want something fun and different :)