Anahita Samimi
DEabsolute waste of money This online store is an absolute money waster. Please do not get fooled to order anything here. Unless you actually want to burn your money. After Shopping a drone for my boyfriend’s birthday present, we have found out the drone does not connect to the app, saying there was a wifi connection problem. I contacted them asking for technical advice and help. They asked for a video that shows the problem. I sent one. Afterward they came up with a complete unusable, unprofessional guide like “you can turn off the drone once and restart it again” like we didn’t do it hundred times!! In the process of finding myself an appropriate help to fix the drones problem, I found that my purchased drone was the exact same drone with another brand’s name, which was at least 50% cheaper in other websites. They just changed the logo on it and sold it double more expensive. If this is not cheating, then what is? Furthermore, when I changed the language of the website it shows different addresses in different countries, which I think none is real address of this shop. Anyways, after many emails to their service, asking for an address to send this unusable drone back and get a refund (I think, we exchanged more than 20 Emails), they just kept offering me other drones and wanted to get more money. I issued the Problem to PayPal, hoping they would help. When LeaDeals saw my claim on PayPal, they offered me a new drone with no shipping payment, in order that I close the issue in PayPal. I didn’t accept it because I was not sure, whether the new drone will also be defected or not. To solve the issue and get the full refund PayPal sent me their address to send the drone back to them on my own costs. The address was of course in China!!!!!!!! However, in the Website you cannot find any Chinese Language or Address!!!! So I sent the drone back to them and unfortunately, as it was a small packet it didn’t have any tracking number. I uploaded the DHL receipt in PayPal. After two weeks, PayPal closed my issue with no refund, because LeaDeals didn’t confirm the delivery of the package. I thought that because of the corona pandemic they still haven’t received it. So I waited more. Now it’s almost 6 weeks from the date that I sent the drone back and about 3 months from my purchase date. I asked them again, whether they got the package and want to full refund me. And of course they still say they haven’t got it yet. Anyways, it was a complete waste of money, energy and time. But it was a good lesson for me not to shop from the untrusted websites. Update on 11.08.2020: to the Reply of LeaDeals: my order number is, LD20042131576886 Update on 18.08.2020: Still no help from this company. :) Update on 13.10.2020: Not a single answer from them.
Alina Bley a
PKThis is Amazing Platform It is High… This is Amazing Platform It is High Quality platform I really like this platform I really appreciate this platform
The Rabid Dabber
CAFinally received my drone after 2… Finally received my drone after 2 months, doesn't come with instructions, no idea what app I'm supposed to use with it, they dont reply to emails, basically the worst purchase of my adult life. DO NOT PURCHASE FROM LEADEALS!!!!
heer L.L. van den Brink
NLI ordered a drone on May 15 and I had… I ordered a drone on May 15 and I had to email them asking where my tracking number was. On the website it says it’ll arrive/ship within 1-4 business days, the tracking number they finally gave me has been stuck on “electronic information submitted by shipper” for a week. It has almost been 3 week, and it has yet to be shipped out. The replies I have been getting are very unprofessional, with them saying “I am sorry”, blaming it on the coronavirus but specifically on their website it says they are shipping normally during the pandemic which is obviously a lie. I have asked for an expected delivery time during the pandemic, as this is a gift I have ordered. The reply I got was “ hi the package have arrive your local , you will received soon, my friend” which doesn’t even make sense as nothing has been updated on my tracking number. After i called paypall to cancel the order, the drone arrived in 2 days. Whitout any communication. A week later i stil havent got de refund of the cost for the quick transfer, as promised I would recommend not to order from this website, as it is a headache. The drones are comming from china. Voor nederlandse lezers, ga niet in zee met LEADEALS,
Stephanie Walser
CADisappointed in service and no accuracy of expected arrival I ordered a drone on May 12 and I had to email them asking where my tracking number was over 2 weeks after I ordered it. On the website it says it’ll arrive/ship within 7-14 business days, the tracking number they finally gave me has been stuck on “electronic information submitted by shipper” for a week. It has almost been a month, and it has yet to be shipped out. The replies I have been getting are very unprofessional, with them saying “I am sorry”, blaming it on the coronavirus but specifically on their website it says they are shipping normally during the pandemic which is obviously a lie. I have asked for an expected delivery time during the pandemic, as this is a gift I have ordered. The reply I got was “ hi the package have arrive your local , you will received soon, my friend” which doesn’t even make sense as nothing has been updated on my tracking number. Not even sure what to do at this point, I am worried I will not get the item on time and I am disappointed with the service. I would recommend not to order from this website, as it is a headache.