Are you going to risk shopping at Mislead Deals Mislead Deals LeaDeals.com UK site Although LeaDeals shows a business address in Ipswich Suffolk UK, they are a seller based in China. I haven’t had any luck contacting LeaDeals at the UK address they have on the website, so is it the same in all the other countries LeaDeals claim to have a business premises? When the website shows the drone you would like, priced in £ sterling in my case and claims that it is in stock don’t be fooled like I was, it wasn’t in the UK it was in fact in China. Nothing I can find on the LeaDeals website tells the customer that they are a Chinese seller and the drones are going to be shipped to the customer direct from China. That maybe ok if the drone arrives in perfect working order, but your rather stuck if there is a problem when it arrives as the Terms and Conditions say that all shipping charges are the customers responsibility if returning an item. Sending your purchase back to China does cost much more than sending it within the UK and the issue would take far longer to be resolved. Compared to eBay & Amazon that have the drone I wanted being sold by sellers based in China, including shipping LeaDeals was about £80 sterling more expensive. Thinking I was buying from a seller based in the UK I was prepared to pay a premium. Finding out that LeaDeals were not what they appeared to be, before they shipped the drone I told them my order was cancelled. LeaDeals shipped it any way and I refused the delivery and sent LeaDeals the return to sender tracking info. I have requested the refund from PayPal, but find that LeaDeals are dragging their feet, even sending to PayPal tracking information, showing they dispatched the drone to me, but that was 3 days after I had sent to them the tracking information showing the parcel had been returned to sender. If you want to by a drone, go to an ebay seller with good feed back and order it from China direct. The drone I ordered, didn’t accept and returned to sender was £321.57 sterling from LeaDeals the same one from ebay is $259.99 US including shipping. You do take a chance ordering direct from China, so that’s why I shopped from what I believed was a UK company, only to find I had been misled. LeaDeals are misleading customers and the service they are providing me is very poor. Shop elsewhere if you want to order yourself a drone.

Bye drone I got this drone from Lea Deals in time. However as soon as I tried to charge the main batteries I found out that the charging cable was faulty. I contacted the Customer service and was advised to make a video to support my claim. I recorded a video showing the the remote control charger when plugged in a USB port lit red and was charging fine. Then in video I showed that after plugging in the main charger cable into the same port the light did not come on and the battery was not charging. I sent the video and after a long wait I sent a message again and got a friendly response from a guy who I found out later was not even familiar with the manual was giving me false instruction. Luckily I got a message from his s supervisor Kevin who was spot on with everything. He apologised for the negligence of his staff and arranged shipping a cable which reached me quickly and was charging well. I flew drone 3 times. First and second time I tested the return home button making videos etc and was very happy with it. The third time I launched the drone and suddenly it went up without my command and started flying away from me. I pushed the home button but there was no response. I switched off the remote control unit and the app and the drone did not return back either. It was flying quickly away and I lost sight of it. I waited for 20 min and hoped when the battery goes low the drone should return to the launch pad. Alas, it was gone forever. I dumped the bag with everything in it in a rubbish bin and felt huge relief as I suffered so much with this cable thing wasting my time on trying to sort it out. I lost 200 quids but I leaned my bitter lesson once again. Pay more and you get peace of mind which is worth thinking of when making decision. Of course I read massive number of positive reviewsabout this drone before buying it. They were all positive. I feel a bit uncomfortable adding mine which will go in contrast with the flow of the lucky ones. I do hope that the company will read this review and will take it in consideration to increase the quality of the product and especially customer service.

I want to order a drone but after… I want to order a drone but after being robbed by an online company called TRENDZO i dont trust these companies dont ever shop on that sight(TRENDZO)

An absolutely useless ‘firm’ to deal with... An absolutely useless ‘firm’ to deal with... I can’t count how many times I have asked to return my order now.... they will not give me a return form or address even.... I realise that they are just waiting until I’ve had it more than their 30 day return policy ...

Very disappointed in this company Very disappointed in this company. I ordered a product which arrived safely and looks great BUT I also ordered an extra battery which wasn’t included. I’ve sent two emails with no response so I’m hoping this review will prompt a response