Anahita Samimi
DEabsolute waste of money This online store is an absolute money waster. Please do not get fooled to order anything here. Unless you actually want to burn your money. After Shopping a drone for my boyfriend’s birthday present, we have found out the drone does not connect to the app, saying there was a wifi connection problem. I contacted them asking for technical advice and help. They asked for a video that shows the problem. I sent one. Afterward they came up with a complete unusable, unprofessional guide like “you can turn off the drone once and restart it again” like we didn’t do it hundred times!! In the process of finding myself an appropriate help to fix the drones problem, I found that my purchased drone was the exact same drone with another brand’s name, which was at least 50% cheaper in other websites. They just changed the logo on it and sold it double more expensive. If this is not cheating, then what is? Furthermore, when I changed the language of the website it shows different addresses in different countries, which I think none is real address of this shop. Anyways, after many emails to their service, asking for an address to send this unusable drone back and get a refund (I think, we exchanged more than 20 Emails), they just kept offering me other drones and wanted to get more money. I issued the Problem to PayPal, hoping they would help. When LeaDeals saw my claim on PayPal, they offered me a new drone with no shipping payment, in order that I close the issue in PayPal. I didn’t accept it because I was not sure, whether the new drone will also be defected or not. To solve the issue and get the full refund PayPal sent me their address to send the drone back to them on my own costs. The address was of course in China!!!!!!!! However, in the Website you cannot find any Chinese Language or Address!!!! So I sent the drone back to them and unfortunately, as it was a small packet it didn’t have any tracking number. I uploaded the DHL receipt in PayPal. After two weeks, PayPal closed my issue with no refund, because LeaDeals didn’t confirm the delivery of the package. I thought that because of the corona pandemic they still haven’t received it. So I waited more. Now it’s almost 6 weeks from the date that I sent the drone back and about 3 months from my purchase date. I asked them again, whether they got the package and want to full refund me. And of course they still say they haven’t got it yet. Anyways, it was a complete waste of money, energy and time. But it was a good lesson for me not to shop from the untrusted websites. Update on 11.08.2020: to the Reply of LeaDeals: my order number is, LD20042131576886 Update on 18.08.2020: Still no help from this company. :) Update on 13.10.2020: Not a single answer from them.
Amanda Ruble
GBReally like this drone Really like this drone . It is light and easy to control . The installation part is easy , just need to follow step by step according to the manual . It does comes with some spare pet as well incase the parts got damaged after hitting something which is great . The camera on the drone is quite clear as well . It is a good toy for the young one To play at open field . The joystick is quite sensitive and communicate well to the drone . Happy with the purchase .
Perry H
CAThis is not a review at this time but… This is not a review at this time but can’t contact Leadeals should make it easier to connect please send me confirmation Lisa hatzipetrakos 284 Patterson Blvd Port McNicoll on Canada L0k1r0
Mike Brach
GBLeaDeals -- should you?? I'm not sure how to contact Leadeals. I recently ordered a done from them but my account doesn't show the order even though I got an email saying the order is there how do I contact them? Update: December 23rd @ 02:29 I received the following response: service@leadeals> wrote: "hi DHL have pick up your package, we will update the tracking number to you later, please dont worry". This seems to to be a little bit unprofessional and an inferior way to do business. Sounds a little Shoddy, a little shady. Update 12-25-2019 @ 14:15 CDT I cannot post a picture of the waybill, it says the order is on hold in Hong Kong. Update: 12-31-2019@ 09:44 DHL refused the shipment in Hong Kong because of improper documentation, according to DHL. I have sent the company a couple of emails with no response. As it stands now I would not use this company again. Update:1-9-2020 They re ship the item on the 8th from Hong Kong, it arrived in Dallas today January 9th at 9:01 a.m.. I expect delivery today sometime. More details as I get them thanks for listening.
LINTON KUSH “LK” #alientechnology
GBI want to order a drone but after… I want to order a drone but after being robbed by an online company called TRENDZO i dont trust these companies dont ever shop on that sight(TRENDZO)