Andrea Valenzuela
GBNo news, not a valid tracking number I place an order on July 18, 2021 I received a tracking link with the purchase confirmation. That tracking link takes you to a Chinese page, in chinese lenguaje!! So you are not able to check where is your order. I sent an email on July 23rd asking about the order, I haven’t received any response. I am sending another one today July 25th. I will update this review. Andrea V. Update: 07/27 They responded to my email. My order is in process and about to be shipped to US and they would send a valid tracking number.
RV
GBPretty bags and great team I bought a couple of bags two different times from Pursh and love them! The first time was right in the middle of the pandemic when it started and delivery took a bit longer but the second time was much faster. The team was really helpful and re-sent the first one free of charge because of the delay.
Georgiana G.
GB1 month since I ordered and still nothing UPDATE: I got in contact with them and they send the parcel and a full refund because of the delay. I ordered 2/02 its 05/03 and still no bag received. They told me it will maybe arrive on 19/03 and if not they will send another one, after I told them I want a refund. I dont even care about the bag anymore as it was a gift for someone, I just want my money back.
T.Grant
GBFraudulent company Fraudulent company. Ordered two purses online but tracking information was invalid. Contacted company several times with no response. This is a scam. Avoid at all costs.
Natalie S
GBDon't buy from here I bought the bag. The strap is way too small, but in order to send it back they want photos! I sent the photos through email. No response. The return window is slowly closing in, and then I won't be able to return it anymore. Thank god it was not that expensive otherwise I would have been pissed. These bags are cheap, and the smell is horrible. I have had bags from other places where the bags are cheap, but they do not smell to this extent. INVEST IN A GOOD BAG. In the shipping email or whatever they mention their hours and that you can email them anytime. Will they respond? Who knows? They are not responding to me and I have sent a follow up email as well.