1 month since I ordered and still nothing UPDATE: I got in contact with them and they send the parcel and a full refund because of the delay. I ordered 2/02 its 05/03 and still no bag received. They told me it will maybe arrive on 19/03 and if not they will send another one, after I told them I want a refund. I dont even care about the bag anymore as it was a gift for someone, I just want my money back.

No news, not a valid tracking number I place an order on July 18, 2021 I received a tracking link with the purchase confirmation. That tracking link takes you to a Chinese page, in chinese lenguaje!! So you are not able to check where is your order. I sent an email on July 23rd asking about the order, I haven’t received any response. I am sending another one today July 25th. I will update this review. Andrea V. Update: 07/27 They responded to my email. My order is in process and about to be shipped to US and they would send a valid tracking number.

Fraudulent company Fraudulent company. Ordered two purses online but tracking information was invalid. Contacted company several times with no response. This is a scam. Avoid at all costs.

Over a month of waiting and still no bag Its been over a month a ordered my bag and yet still not arrived. I contacted them multiple times and no one reply to me . Probably the 1st and last time I will buy from you.

I am very happy with my new bags I am very happy with my new bags. The entire process of delivery to Denmark and Poland took appx. 2 weeks which is very fast considering the busy Christmas period. Debbie from customer team showed a lot of support and understanding. I am very satisfied with their customer service. I can only recommend Pursh Collection to anyone in doubt for their great quality bags, customer service and loyalty program.