1 month since I ordered and still nothing UPDATE: I got in contact with them and they send the parcel and a full refund because of the delay. I ordered 2/02 its 05/03 and still no bag received. They told me it will maybe arrive on 19/03 and if not they will send another one, after I told them I want a refund. I dont even care about the bag anymore as it was a gift for someone, I just want my money back.

No news, not a valid tracking number I place an order on July 18, 2021 I received a tracking link with the purchase confirmation. That tracking link takes you to a Chinese page, in chinese lenguaje!! So you are not able to check where is your order. I sent an email on July 23rd asking about the order, I haven’t received any response. I am sending another one today July 25th. I will update this review. Andrea V. Update: 07/27 They responded to my email. My order is in process and about to be shipped to US and they would send a valid tracking number.

Pretty bags and great team I bought a couple of bags two different times from Pursh and love them! The first time was right in the middle of the pandemic when it started and delivery took a bit longer but the second time was much faster. The team was really helpful and re-sent the first one free of charge because of the delay.

I ordered a bag in July I ordered a bag in July. Paid $72 for it. Was sent the wrong size bag twice. Last I heard in September-October was they were sending the correct bag size, it is now December, I never got the bag I ordered!

I am very happy with my new bags I am very happy with my new bags. The entire process of delivery to Denmark and Poland took appx. 2 weeks which is very fast considering the busy Christmas period. Debbie from customer team showed a lot of support and understanding. I am very satisfied with their customer service. I can only recommend Pursh Collection to anyone in doubt for their great quality bags, customer service and loyalty program.