Excellent customer service! I have to admit that I'm new to online shopping. However, these guys are awesome! I used their text message feature and immediately got a reply back with the answer I was looking for. Overnight shipping was indeed overnight, and my hubby is happy!

FRAUDULENT BUSINESS I ordered an item from them on April 13, 2015. They authorized my card and didnt take any money out until 2 weeks later. They charged me and shipped me an item that I NEVER ordered. I have called dozens of times, left several emails, and filed 3 return requests through their company website. NO ONE has responded to me at all! They took my card information and fraudulently took money from my account and refuse to respond to me! PLEASE DO NOT ORDER HERE! This is company is a fraudulent scam! Do not give them your credit card information because they will steal your money and disappear!

Not friendly service for returns/exchanges-bent sunglasses Sunglasses shipped were bent. Customer service says available 24 7. Not true. Goes to answering machine. Someone got back to me two days later named [name]. Says I'm responsible for all shipping, handling and restocking fees in all caps! Not my fault. Disputing charge on card. [name] says he inspects all sunglasses, but then says they're shipped directly from oakley factory. Can't inspect if they are shipped directly. Can you? Disputing charge on credit card...won't return emails. Do not do business with this guy! No 800 numbers or anything. Very sketchy.

very disappointed I bought 3 sunglasses, 2 sunglasses shipped as I expected, quality is good... However...I was placing my order on 06/04/2014 and I still waiting for my third frame to come. They said 14 days back order so I wait, and nothing came. So I contact costumer service and they got no clue which frame they didn't send me. I told them which frame I'm waiting for and again they told me to wait. So I asked them a refund... Before you purchase anything from this site make sure they have it on stock.

excellent service and quick delivery I have to admit I was a little hesitant purchasing from the company and I didn't see all the reviews here. My personal experience was great. The frames arrived quickly and were new. Glad I was able to save 40% off of msrp for the frames.