monica
GBHORRIBLE I never got the glasses I ordered and no one will respond to my emails!
Joey Shoe
GBCompletely Unacceptable Customer service This company should not be trusted nor should you give them your business. After attempting to return a pair of sunglasses that I received as a gift I received no response from the seller. After a month of phone calls and emails attempting to make the return/exchange someone finally responded. They were very rude and accused me of trying to cheat them. I have never felt so disrespected by a business in my life. Do yourself a favor and do not give your business to this company.
Tatiana Lang
GBFRAUDULENT BUSINESS I ordered an item from them on April 13, 2015. They authorized my card and didnt take any money out until 2 weeks later. They charged me and shipped me an item that I NEVER ordered. I have called dozens of times, left several emails, and filed 3 return requests through their company website. NO ONE has responded to me at all! They took my card information and fraudulently took money from my account and refuse to respond to me! PLEASE DO NOT ORDER HERE! This is company is a fraudulent scam! Do not give them your credit card information because they will steal your money and disappear!
Jen
GBExcellent customer service! I have to admit that I'm new to online shopping. However, these guys are awesome! I used their text message feature and immediately got a reply back with the answer I was looking for. Overnight shipping was indeed overnight, and my hubby is happy!
D. R.
GBNon existant customer service I ordered a pair of Oakley glasses and after nearly 3 weeks, the order status on their website still states 'pending' or 'processing' depending on where you look and I have not received my glasses. I have tried emailing, texting and phoning multiple times with only one response of "Let me check on that for you' from '[name]'. I have also left multiple messages on their Facebook page which they keep deleting. DO NOT WASTE YOUR MONEY OR TIME ON SPECSTIME!!