Misleading advertising and NO customer service. I ordered a pair of glasses from SpecsTime and I was charged shipping even though the website clearly states free shipping on orders over $99. I have called, texted and emailed multiple times over the last few weeks and I have yet to receive a response. I would not choose to do business with SpecsTime in the future.

HORRIBLE I never got the glasses I ordered and no one will respond to my emails!

Non existant customer service I ordered a pair of Oakley glasses and after nearly 3 weeks, the order status on their website still states 'pending' or 'processing' depending on where you look and I have not received my glasses. I have tried emailing, texting and phoning multiple times with only one response of "Let me check on that for you' from '[name]'. I have also left multiple messages on their Facebook page which they keep deleting. DO NOT WASTE YOUR MONEY OR TIME ON SPECSTIME!!

Awful!! I reiterate what everyone else has said. Transaction took weeks to post. I couldn't get ahold of anyone to cancel. Sent them several emails and never received a response. I ultimately disputed the charge with Amex. Terrible, terrible company.

excellent service and quick delivery I have to admit I was a little hesitant purchasing from the company and I didn't see all the reviews here. My personal experience was great. The frames arrived quickly and were new. Glad I was able to save 40% off of msrp for the frames.