I have not received my order as of yet I have not received my order as of yet, nor have I been notified when I can expect it. The tracking app & tracking # show my order had been in Fremont, CA since the day I placed the order. I sent an email several days ago asking for information as to its status, but have not received a reply.

After a month After a month, I have no product, a tracking number that says there's no record, and customer service telling me the same tracking number and my order has been sent. My first and last order. No way I'd take the chance again. Edit: It is now a month and a half later; still invalid tracking number and customer service no longer responds.

Not impressed I received the bag as a gift. Within a week one shoulder strap began to tear. A seam on the inside pocket also tore. Notified company and a new bag was received. This from a better manufacture, per Dolorey. After 4 weeks of using the new bag one shoulder strap has torn, almost completely through. I reached out to Dolorey, with pictures and after 2 weeks have yet to receive a response. I am NOT impressed and will NOT recommend Dolorey bags.

Zero Star Scammers If there were zero stars, I’d definitely pick that. It’s been a month and I’m yet to receive a refund and I’ve asked 5 times. Filing a claim with my credit card company. Do not shop here unless you like having your money stolen.

I love your products and decided to buy… I love your products and decided to buy a purse for my wife's birthday. However, I am very frustrated that I have no way to follow up on my order or communicate/ contact you company. Who runs a business but provides no way to customers to contact them. I have read other reviews and am concerned that some customers waited months to receive their purchases. Please provide some information as to how to contact you. Thank you.