Ajouter has such beautiful items but… Ajouter has such beautiful items but they are hardly ever open so it makes it makes it difficult to shop. I have tried ordering online but it was super slow (took over three weeks) and there was no response from them. Such a shame 💔

Did not receive the right items The items look good but I didn’t receive the ones I ordered. Sent an email and contacted the store on Instagram and they never answered. Very disappointed

Order didn’t turn up Ordered 12th December, apparently was shipped Royal Mail 24 hour tracked. Never turned up. They said they would resend, by 17th January still nothing. Ended up requesting refund.

20+ days and no sign of my order I placed an order on 30th September, I then received an email from Ajouter on 10th October where they said they had had an influx of orders and to bear with them, then on 12th October they emailed to say my order had been despatched and would be with me soon. It is now 21st October and the order has not arrived. They are also not replying to emails. I do not recommend this company especially if you are buying a gift and/or it is time sensitive.

SCAM EDIT: After a few months I got my money back. I had to follow up on it again. So I think they might have forgotten it. ---------------- SCAM Don't order your products here if you are from outside the UK. I ordered something for Christmas. They tried to come to my door once (I don't even know for sure if they tried nobody at home heard anything). When I got back to them they mentioned the item was already on its way back to the UK after one supposed try. I had to pay extraordinary high shipment costs for a second chance, so I just asked for a refund. Now after 3 MONTHS I still haven't received my refund. They stole 60 euros from me.