Michael Welsh
GBShady customer service.. So I've got to say, I was all about these guys and their company when I received my first pair as a gift.. So after many compliments and "where did you get those", I decided to give a few pairs out myself as Christmas gifts this past year(2018).. Was super excited when my package arrived, opened it up and unfortunately one of the pairs were scratched on the lens.. I'm thinking, ah man, that's inconvenient, but I'm sure these guys will fix the problem.. Not so much.. We explained the problem to Jeremiah through email with an apologetic response saying the problem would be fixed, that he would look for the same model or similar and let us know.. We explained we weren't picky and understood they do small batch and there are limited choices and to let us know.. So after several weeks now and several emails to them at Colorado Glasses, we have yet to even get another response.. We are still hoping and waiting that they will correct the problem, but just wanted other customers to be aware of their poor customer service..
Tucker Helmus
GBCustomer service needs a serious overhaul I'm experiencing the same issue as the reviewer directly below-I can't get a response from anyone! I ordered two pairs of glasses (one for myself and one as a gift) back in November 2018. A few weeks into wearing my new glasses, the pin holding the lens into the frame in my pair popped out. It's been well over two weeks and I still have no reply from anyone at the company after multiple emails looking for an update on a replacement pair I was informed would be sent to me over a month ago. Going dark is not good business...
Tyler Rossman
GBCool looking glasses, Cool looking glasses,. But broke within a week 😟
Kat K
GBThe glasses were exactly as ordered The glasses were exactly as ordered. Very helpful customer service, my package wasn't delivered when it was supposed to be but they resolved it right away and were very friendly. Will definitely purchase again.
SAM G
GBAwesome and user friendly website Awesome and user friendly website. Haven't received my glasses yet, however I had the opportunity to view and try them on at a vendor booth. I can't wait!