Is this a scam company?? Is this a scam company? Ordered a pair online 3 weeks ago. No response whatsoever from company. Email address company provided is being return as not valid. Used PayPal to pay for, so I am going to reach out to p aypal to cancel my order.

Frustrating Order Experience My optometrist told me about fitovers as a more affordable alternative to purchasing prescription sunglasses, and recommended Jonathan Paul Fitovers. Placed an online order 2/7/23 on fitover.com. Called 2/13/23 to get a status and could not believe the frustrating experience I had with the rep in locating the order. Provided the rep with the online order number printed on the purchase order and was first told he couldn't find it. Then he tells me items that were under that order # which I clearly didn't order. This is their system and they cannot locate an order. He asks me if I was calling from an optometrist's office, because usually optometrists place orders. I replied then how is it there is a website for regular customers to order from. He was able to locate my order via my name. Said they were hilcovision and it came across as they only manage orders from optometrists. No matter, RIDICULOUS! If hilcovision is processing orders from this website, then they should've had the info in their database. This was a sign to cancel my order.

Bought a pair of Jonathan Paul fitovers… Bought a pair of Jonathan Paul fitovers from local optometrist. Price was on the high side but I didn’t mind as they suited my purpose. The frame near the left hinge broke soon after. I can see now that the plastic is very thin in this area; I believe this is a design flaw. I have also noticed other reviewers have had this issue and state that they think the plastic is of inferior quality. I have taken them back to the shop, who have sent a photo to the suppliers for evaluation. Lets see how they respond UPDATE The suppliers have sent a brand new pair in exchange for the old. Happy outcome.

Me ordering here was a bad experience Me ordering here was a bad experience. I got low quality glasses. Did not even last for a month! Considering the cost of returning, I just kept them. Sad

Lenses degrade badly though stored properly and not mishandled. Initially I was happy with the two pairs I bought, but having stored them inside safely over winter I was dismayed when I took them out of the cases to find that both pairs were unusable. One pair had a crazing on one lens. The other pair looked like the lenses had melted or glue had run all around the lenses edge. Then this pair developed a mark on one lens after only using them for two days!. The frames are in perfect condition. But the lenses have deteriorated badly. Unusable. Won't be buying them again. No reply from customer service about replacement lenses either.