Ronaldo
ARSO FAR POOR !!Order #: 4237 Ordered a pair of sunglasses which I have not received yet ordered on 10/30/14 Shipping problems ...??? Ronaldo
Bryan Ohare
GBMe ordering here was a bad experience Me ordering here was a bad experience. I got low quality glasses. Did not even last for a month! Considering the cost of returning, I just kept them. Sad
Jennie
GBDo NOT recommend. Horrible experience. Okay, so I purchased three sunglasses in 2020. First off, the pictures of the glasses on the website are deceiving. They are much darker in real life-can’t see the design at all. So on my order I received a 10% discount on my entire order. When I received the three glasses, there was one pair I really didn’t like. I decided to return those ones. I had paid $39.95 (+10%discount) for this pair. It took months to receive my refund and I had to remind them multiple times. Then they only refunded $17 to my account. I called and they said I only paid $19.95 for these glasses. I had proof that I paid the $39.95. So they conveniently changed my receipt on their end to reflect that I paid less than what I actually had. I had to fight and send photos to show that I paid $39.95. Next, they tried to apply my entire 10% discount I received on my order specifically to this pair of glasses. So I would lose that discount on the other two pairs I purchased as well. I had to fight to get the correct amount of money back for the pair I returned. Absolutely ridiculous! Horrible customer service! Oh, and these glasses scratch very easily or if you drop them, the lenses fall out easily. I won’t be purchasing from this company again. Horrible experience.
Michael
GBBad post sale customer support Bad post sale customer support. I had one pair of JP Fitovers that have lasted few years. Recently bought another pair - Euroka - that broke after two months. The plastic of the right temple at the hinge snapped. Nobody will stand behind the product - neither the merchant that sold them nor Jonathan Paul company. I bought them from Sports by Sager on Ebay who make out to be an authorized seller of this brand. They won't stand behind the product. I contacted Jonathan Paul US - jpeyewear.com which takes you to fitovers.com. They won't stand behind the product either. I am out $70. Caveat Emptor.
Jim Swist
GBDoes the job, but expensive for quality For $70, construction seems a bit flimsy, but they work. Comes with nice case and glass guard. Shipped very fast.