Suitcase.com

435 Boston Post Road, 01776, Sudbury
image
1.40
Based on 20 Reviews

5

0.00%

4

0.00%

3

0.00%

2

40.00%

1

60.00%
About Suitcase.com

Suitcase.com offers top brands on suitcases, luggage, computer bags, briefcases and more, free shipping and hassle-free returns.

Tags
Contact Info

You need to Login first to submit your review.

image
Katrina
GB

Packaged damaged with worst customer service. Sent an email saying package is bent. No response. When I emailed asking where is shipment, I got a response saying they'll get with warehouse and a bunch of "!" Showing irritation I'm asking since I never got a confirmation it was sent for over a week

image
Stuart
GB

I still haven't received my case as a result of some restructuring! As of yet i havent received my case. Apparently there is some redistribution problems so my experience has been a poor one currently. At least i was given the option to cancel my order if i wanted to so hence the 2 stars rather than 1.

image
Dwight Graves
GB

Received wrong item, terrible customer service!! Received wrong item, wrong size. Followed procedure to receive return label, they requested photo, sent photo, no reply. Contacted them several times about labels, they would not respond until I said I would take this to next level. Finally responded to tell me they can offer me only half of what I paid for item. Do not patronize with these folk, you will regret it. If there was an option to give a '0' star for my experience with them, that's what I would do. Stay away from Suitscase, no matter what their cute photos of their product looks like.

image
Andi B
GB

Zero Communication Placed an order 9 days ago...still haven't received any sort of communication, can't even get to website now "service is down" apparently...they sure took my $600.

image
Anonymous
GB

Very poor customer service. I placed an order of products that were stated "in stock" on the website, then was sent an email a couple of days later saying that I was refunded and that my order was cancelled. I followed up with customer service and have yet to hear back from anyone. These were purchased for a Bridal Shower and I am very upset that I now am left without a gift that I had removed off her registry.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow