Suitcase.com

435 Boston Post Road, 01776, Sudbury
image
1.40
Based on 20 Reviews

5

0.00%

4

0.00%

3

0.00%

2

40.00%

1

60.00%
About Suitcase.com

Suitcase.com offers top brands on suitcases, luggage, computer bags, briefcases and more, free shipping and hassle-free returns.

Tags
Contact Info

You need to Login first to submit your review.

image
onetall
CA

really really long delivery time! I ordered a carry-on suitcase for a trip two full weeks in advance and still did not receive it in time for my trip. The product to one week just to ship and over a week to get to me. Customer service was useless and had no information for me regarding when to expect delivery of my item. I got this email for a survey and I hadn't even received my product. Overall bad experience. Never again. Lesson learned. I will be returning this product whenever it finally gets here

image
Andi B
GB

Zero Communication Placed an order 9 days ago...still haven't received any sort of communication, can't even get to website now "service is down" apparently...they sure took my $600.

image
Dwight Graves
GB

Received wrong item, terrible customer service!! Received wrong item, wrong size. Followed procedure to receive return label, they requested photo, sent photo, no reply. Contacted them several times about labels, they would not respond until I said I would take this to next level. Finally responded to tell me they can offer me only half of what I paid for item. Do not patronize with these folk, you will regret it. If there was an option to give a '0' star for my experience with them, that's what I would do. Stay away from Suitscase, no matter what their cute photos of their product looks like.

image
Benjamin Moore
GB

I wouldn't have bought if I understood the item wasn't actually in stock I ordered the item with expedited shipping for an upcoming trip. Turns out the item wasn't in stock. Communication was minimal (I had to call after it should have been delivered to see what was up). Still don't know when my new suitcase will arrive.

image
Customer
GB

Do not buy from this store This has been the worst shopping experience of my life. I still have not recieved my item even though I bought it 14 days ago with 2 day shipping. I would highly recommend you do not use this site. There customer service is terrible I cannot even speak with anyone about this.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow