Suitcase.com

435 Boston Post Road, 01776, Sudbury
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1.40
Based on 20 Reviews

5

0.00%

4

0.00%

3

0.00%

2

40.00%

1

60.00%
About Suitcase.com

Suitcase.com offers top brands on suitcases, luggage, computer bags, briefcases and more, free shipping and hassle-free returns.

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Stephen L
GB

Cancelled my order I purchased a suitcase after extensive research. Later that day, it was cancelled due to 3-4 week backlog. Why couldn't I been given the option of waiting? Why didn't they know when I booked it - the cancellation was 2 hours later (I deleted all the competitor offers and sites so I have to start all over)?

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john campbell
GB

Poor followup I ordered a rolling backpack in a certain color and 3 days later when i had heard nothing from Suitcase.com i emailed asking for follow up only to be told at that time the item was no longer availablein the color i had ordered. My money was taken right away upon order, and i wonder how long this would have gone had i not asked for information? The order was placed on 12/04 and ten days later i still do not have the item.

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Katrina
GB

Packaged damaged with worst customer service. Sent an email saying package is bent. No response. When I emailed asking where is shipment, I got a response saying they'll get with warehouse and a bunch of "!" Showing irritation I'm asking since I never got a confirmation it was sent for over a week

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Andi B
GB

Zero Communication Placed an order 9 days ago...still haven't received any sort of communication, can't even get to website now "service is down" apparently...they sure took my $600.

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Nicholas Braithwaite
AU

Terrible When ordering my product their website said it was in stock. After purchasing, I received an email apologising as there was a back order of 3 to 4 weeks. I sent another email to which I received no reply. After 4 weeks with no response and no product, I rang to check the status of my order. They had cancelled my order. I could've bought the same product elsewhere for the same price had I known.

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