Poorly mfg and poorly supported I renovated a bathroom 2 years ago and the contractor installed a Harmony backlit mirror. It no longer lights up. The support department will not help you if you don't have the order number from the original purchase. I did not ask for warranty support or anything for free. I merely wanted the manual so that I could repair it. Support is worthless, warranty is worthless. Suggest purchasing from a reputable vendor.

Master Bath Backlit iBM mirrors The iBM backlit mirrors look spectacular in our master bathroom. They add an updated look we were looking for and needed. Doing everything by the internet was rather easy and stress free with iBM. It was painless and trouble-free to work with their customer service. We needed support and their response was thorough, timely and our need was addressed without any delay-Awesome Customer Service.

Delivery was super fast and it was well… Delivery was super fast and it was well packaged so nothing broke even though FedEx damaged the box. The mirror is beautiful and was easy for electricians to mount and wire. The cabinet part has sooo much storage, there are mirrors inside of the doors and the back of the cabinet, and the doors are soft close, so no slamming. It’s awesome and one of the best purchase I made!

Poor quality lighting and remote function. Ordered two identical mirrors for bathroom. The operating instructions for the remote were absolutely useless. After many minutes of tackling the poorly designed remote, it became obvious that the white light coming from the two mirrors are vastly different regardless of setting, and one of the mirrors simply turns itself on and off every few minutes. We bought mirrors from this company for another house and had no issues. These mirrors are junk! I’m hoping I can return them as they are unusable as is.

Second time to purchase from IB Mirror The mirrors were packed incredibly well. My installers had no problem with installation and they dim properly. I love them. This is my second purchase and this time I put them in every bathroom in my new build!