Great products with great customer… Great products with great customer service! Will definitely purchase from this company again.

Master Bath Backlit iBM mirrors The iBM backlit mirrors look spectacular in our master bathroom. They add an updated look we were looking for and needed. Doing everything by the internet was rather easy and stress free with iBM. It was painless and trouble-free to work with their customer service. We needed support and their response was thorough, timely and our need was addressed without any delay-Awesome Customer Service.

Poorly mfg and poorly supported I renovated a bathroom 2 years ago and the contractor installed a Harmony backlit mirror. It no longer lights up. The support department will not help you if you don't have the order number from the original purchase. I did not ask for warranty support or anything for free. I merely wanted the manual so that I could repair it. Support is worthless, warranty is worthless. Suggest purchasing from a reputable vendor.

Low light level The light level of the mirror backlighting is too low, especially based on the price, which is much higher than competitors. It also leaves light gaps at the corners.

Dissapointing customer service on returns I love the mirrors but the return policy is awful. I accidently ordered the wrong mirror still in BOXES and IB Mirror would charge me an arm and a leg to return it so I won't be using them again.