I am Disappointed in its lack of… I am Disappointed in its lack of brightness. I expected more light to come from the mirror as with its competitors. I planned on installing a dimmer switch to control the mirror lighting but it’s so dim at full power it’s not necessary. Won’t buy again. I’ll be purchasing a different brand for my clients main bath remodel instead of these, which is a shame as I need 3.

Mirror was cracked at the seams and… Mirror was cracked at the seams and when I reached out to customer support, no help was given, just a discount on a future purchase.

We love our new mirrors We love our new mirrors. The first one we ordered was damaged and customer service was prompt and courteous with getting us a new one. We were initially concerned about how much light was emitted but once we got the first one we immediately ordered a second as it put out plenty of light for the bathroom. We will be ordering two more once we remodel the last bathroom. This is a quality product and worth the money.

Master Bath Backlit iBM mirrors The iBM backlit mirrors look spectacular in our master bathroom. They add an updated look we were looking for and needed. Doing everything by the internet was rather easy and stress free with iBM. It was painless and trouble-free to work with their customer service. We needed support and their response was thorough, timely and our need was addressed without any delay-Awesome Customer Service.

Poorly mfg and poorly supported I renovated a bathroom 2 years ago and the contractor installed a Harmony backlit mirror. It no longer lights up. The support department will not help you if you don't have the order number from the original purchase. I did not ask for warranty support or anything for free. I merely wanted the manual so that I could repair it. Support is worthless, warranty is worthless. Suggest purchasing from a reputable vendor.