Todd Rowe
USFlooded with unwanted calls I filled out a form with Modernize to find a contractor with specific skills. I didn't give permission to be contacted by any company other than who I specified, but within an hour, I received calls from over 10 companies. Based on this experience, be careful in working with Modernize. Whether you ask for them or not, you may get a flurry of calls from companies who aren't able to meet your needs.
Penny
USModernize Home Services is a joke! Modernize is a joke. I wanted to replace my existing shower head with a rainforest shower system. I went through the website and entered my information, told them exactly what I wanted, and even uploaded a picture of the unit I was trying to have installed. I received a call not 2 minutes later from their office wanted to schedule me for a bathroom renovation estimate. Needless to say, I was annoyed given I had provided all of the information necessary for them to put me in contact with a service provider capable of doing the job I requested. After re-explaning my issue, she advised me to stay by my phone and a contractor would call shortly to provide an estimate. That was 8:06 this morning. I ended up calling back at 6:12 p.m. because I had not heard from anyone as promised earlier in the day. Once again the individual on the phone stated they would have someone contact me about receiving a quote to remodel my bathroom. Not only do they not pay attention to your issue, I believe the service to be a bait and switch operation because no one ever called me about my plumbing install issue. Their website is misleading and will waste your time if you want a general plumbing job completed.
Tina Spradlin
USinclude the cost of decking my Internet search was to calculate the cost of a complete roof replacement including the decking. There was no filter for that and no way to that cost. I would have rated it higher had there been more options.
Lexi B
USEstimates are crap. Looking to replace a shower/tub combo. Estimates provided by modernize for the highest range topped at 6.8k. Amazingly, all of the contractors that contacted me through modernize basically laughed at that price at wanted at least double, for a BASIC shower/tub replacement. What a waste of time and now I have contractors calling me non-stop for business that I can’t afford.
Master Remodeler
USLong Time Clent We started with Modernize a few years ago to grow our home remodeling business. Our account manager, Martha, was a great help in trying to keep our leads on track and our particular focus going in the right direction. They kept us steady and with enough appointment setting leads during COVID, to keep us busy. We appreciate them being there with us during a very challenging time for all small business owners