Awful company for customer service. Awful company for customer service. Ali express are very friendly but they use mis-direction. If you have need of refund - they give no reason and cancel your claim Or they blame the shop not wanting to refund you. You send them much evidence and they just refuse to believe your evidence or just more easy to say they refuse it. Then you have to start the crazy long winded process again. I would give half a star if possible.

Do not recommend, buyer beware I thought I’d try Ali Express but with mixed reviews I didn’t buy anything costly in case of issues. I received my first item very quickly but the second item in the same order, was returned to seller due to over subscription of customs permitted goods in China. I have completed this review, though the issue is not yet resolved, at 39 days wait so far, the seller has requested that I close the PayPal dispute before they will refund me…

Item arrived quickly but was faulty **Update: Returns label has now been received ** Item arrived quickly but was faulty. The return process is clunky and was promised a returns label which has not been received. Contacted customer service who gave me loads of information but didn't actually answer my returns label question and then cut me off. Tried a second time but the aliexpress app closed itself during the chat. This is my first and likely last order with them as I don't trust them after this. Both wish and temu don't have issues like this. I will update this review should I get a refund or return label.

AliExpress do what they promise!! AliExpress do what they promise. Never had problems! Packages are now (lately) received earlier than expected. Will continue to use them! AliExpress is the best!!!

Very high quality Very high quality, luxurious and beautiful fabric, lovely work. I received a very high quality product and I am very happy about it. The price is also very reasonable for the level of the garment. Thank you very much and I will continue to buy from you.