Never a problem So iv been using AliExpress for 10 years now when it was a small company. Iv got my Poco phones from it iv only lost 2 items "knife" but had full refunds. Iv return 6 items 2 replaced 4 refunds. YES shipping is slow but 70% is withing 10 days Worst experience 4 months ago I had paid £280 for my Poco 6pro phone (£350 in UK) It took 5 weeks that seller was sent to the Gulag and removed and I had full communication from AliExpress when delivery date was missed. Yes some stuff is nasty and cheep you pay for what you get. The advert are crafty and can be misleading. But it's like that everywhere.

A Great Little Device This is an amazing piece of equipment. I tested it out on a 700c x 38 wheel and tyre. It inflated it from dead flat (Valve core out) to 80 Psi in under a minute. It has a digital pressure gauge which you preset and it cuts out when the pressure is reached. When I think of the times I have been inflating tyres after a puncture, guessing the pressure and fighting the pump in the rain, this little beauty from now on will always be part of my bike riding tool kit. I don't know what the battery life is going to be, but when I took it out of its wrapping, it was showing 3 out of 4 bars; after I had played with it a bit and then inflated the test wheel, it still showed 3 bars. So, I think it will be good for quite a few inflations on a full battery charge. It's a bit heavier than expected, 542 grams so, decent Li-Po batteries are not light, but for me it is well worth including it in my tool kit. Highly recommended for yourself and a great present for a serious biker.

SCAMMED AND LIED TO I was scammed and I was not the only one. My refund was refused and when I contacted customer service, They pretended to be understanding and assured me I would get my money back. That was a big lie and they still have this fraudulent seller's store on their platform. Again, on the item page you can clearly see what we were promised and what we actually received. A lot of us received the same thing, some metal bracket instead of a seat cushion, again a lot of us going by the reviews and photos that were uploaded. SCAM FRAUDULENT.

Awful company for customer service. Awful company for customer service. Ali express are very friendly but they use mis-direction. If you have need of refund - they give no reason and cancel your claim Or they blame the shop not wanting to refund you. You send them much evidence and they just refuse to believe your evidence or just more easy to say they refuse it. Then you have to start the crazy long winded process again. I would give half a star if possible.

Either the customer support doesn't… Either the customer support doesn't understand English or they blindly decline my refund requests. When the item I order can't even fit in the package I received, with package size written black on white on the shipment tracking, and they decline and say it is not enough proof... what more proof can I give of an item not received? I have also been a long time customer with alot of orders, not good!