I paid $753,24 USD for a Ps5 which only… I paid $753,24 USD for a Ps5 which only costs $535 USD. The traveler placed the offer to deliver in 3 weeks time, after I paid the traveler cancelled the delivery and now they put a traveler (without my consent) that will take 4 months to deliver. I paid over $200 USD in rewards. Even though Customer Service took a few days to solve the problem, after 2 weeks approximately the issue was solved and they refunded the full amount to the original payment method. I changed my review because the problem was solved.

Grabr delivers. It works. It does what it claims to do. There's not too much to say, because it's not a very complex concept: if you're travelling from A to B, Grabr shows you people who want something from A brought to B close to the time you're travelling. You buy it for them, they pay a small fee to you and a comission to Grabr, you deliver the item, and that's it. It's just that Grabr manages to keep it safe, simple and fast. I'm always on the buyer's end, and never had a problem.

Lack of choice makes the platform to feel unsafe Finding a good offer is stressful, there're some travelers spamming the platform. And while they have good reputation, they also always overcharge, and there's no option to block them. Also after I selected a traveler, he canceled the operation and another one was assigned, instead of letting me choose (or at least confirm the new one). This made feel less safe. The platform is ok, but as the end user I don't feel like I have much choice on it. If I can't offer a reward to travelers, Grabr should at least establish limits to rewards. Like, paying 850 USD for a 450 USD item makes no sense.

good experience recommend this service, because of the ease of connecting people who are traveling with our needs. consumer protection that only releases the money when we receive the product

Fast and comfortable service I made an order on the 11th of July from the US to Europe, in a few hours I received an offer for delivery from one of the travellers. Paid for it and in two weeks, as agreed, I received my order. Only after receiving it I confirmed that it was in fact delivered and the money got transferred to the traveller. Already used this platform a few times and I can’t be happier with it!