Bernd Herrmann
GBI find glassesshop to the best and most reasonable of all the sites I've visited I was a late comer to the various (supposed) discount eyeglass centers online. I've tried several, but the one I keep coming back to is the glassesshop website. They have a wonderful (huge) selection of styles, some very good promotional prices, and when you finally receive your glasses, you discover that they are of high quality and workmanship. So yes, I just coming back.
Deanna Bennett
GBHigh level of attention to details in the prescription Not only are the glasses affordable, but the orders are carefully reviewed. After my order was received, I was contacted by GlassesShop to confirm something out of the ordinary regarding my prescription. I appreciated this level of customer care. This is my second pair of glasses from GlassesShop.
stacy
CARectified When I first ordered from here, I was not very happy with the return policy. It was rectified, and I was very pleased with the outcome. The only thing I can caution people is to read the return policy carefully, but in the end, they are very nice glasses good quality, I would recommend this company just be mindful to read the return policies. I got a pair for my granddaughter and they are very cute, she was so excited to have glasses that change in the sun!
Mary Cody-Kenney
GBCustomer service needs real people in real time. Having a very difficult time being in touch with customer service for an exchange. Called 5 times, on hold for 15 minutes each time, then leave a message (they say they'll call you back) and have yet to receive a callback. Live chats aren't live. Emails responses are auto-generated. Glasses are great, however not being able to speak with a live person is SO frustrating!
customer
GBGreat Service! Great first experience with two orders. The first one was only for distance and should of been progressive bifocals. I reached out to ask and they helped me with this issue and re shipped the right ones. Didn't need to return the glasses that where a mistake. Thanks Everyone!