Provide products that do not work & refuse refund Provide products that do not work and when a refund is requested as per EU consumer rights law, they refuse and instead insist on sending the product for repair, quoting a repair time that exceeds 30 days, which is also non-compliant with EU law. Terrible customer service and openly and blatantly breach EU regulations. Update: I contacted their customer support as their response suggested, but they didn’t help. It was only after officially complaining about Kuantokusta to the competent Portuguese authorities that almost 50 days after order did I eventually receive a refund. Avoid Kuantokusta at all costs!

Fantastic Shopping Experience at Kuantokusta Marketplace! I recently had the pleasure of shopping at the Kuantokusta, and I must say it was an exceptional experience from start to finish. As someone who frequently shops online, I've come across my fair share of e-commerce platforms, but Kuantokusta truly stood out for several reasons. First and foremost, the user interface is incredibly user-friendly and intuitive. I appreciate how the website is well-organized, allowing me to quickly find the products I was looking for. But what truly impressed me was the comparison feature they offer. Kuantokusta allows you to compare products from different stores to find the best one at the lowest price. This feature was incredibly handy, especially when I was torn between multiple options. I could easily see the specifications, customer reviews, and price history, ensuring that I made the best choice for my needs and budget. What truly sets Kuantokusta apart is their commitment to customer service. I had a few questions about a specific product, and their customer support team was not only responsive but also very knowledgeable. They provided detailed information, helping me make an informed decision about my purchase. In addition, Kuantokusta marketplace option also offers additional customer benefits. They provide a secure shopping experience, assuring that your money is protected until you receive your order. The option for free returns within 14 days further underscores their commitment to customer satisfaction. Should you need any assistance, their customer support remains available even after your purchase, offering ongoing help and support. Overall, my experience with Kuantokusta Marketplace was nothing short of excellent. The combination of a user-friendly website, extensive product selection, superb customer service, efficient shipping, and competitive prices makes it a top-notch online marketplace destination. I'll definitely be returning for my future shopping needs, and I highly recommend Kuantokusta to anyone looking for a reliable and enjoyable online marketplace experience. Thank you, Kuantokusta, for exceeding my expectations!

Yes I already send you photos+complain many times, nothing resolved, your form difficult to fill in, you got my details, can't you help by forwarding photos of damaged product+complaint I write to Kuantokusta and they never answer. To send back a damaged product received I have to fill a form with too many questions. The email address I send my conplaint doesnt accept any mail. What to do? My 145 days are up. Terrible Sorry I mean 14 days and not 145 days

Positive is that you always have all… Positive is that you always have all prices from stores in one place. Negative from my experience that order did not come on the day agreed, and I cancel the orders then. Postive is that they make a return in less than a 3 hours, which is perfect. Negative is that you can be transfered even to Abroad stores, so if you want to reimburse expense in Portugal company, you can not.

They lead you to bad websites... They lead you to bad websites, no refund tracking available and cancellation of orders with no reason!