Provide products that do not work & refuse refund Provide products that do not work and when a refund is requested as per EU consumer rights law, they refuse and instead insist on sending the product for repair, quoting a repair time that exceeds 30 days, which is also non-compliant with EU law. Terrible customer service and openly and blatantly breach EU regulations. Update: I contacted their customer support as their response suggested, but they didn’t help. It was only after officially complaining about Kuantokusta to the competent Portuguese authorities that almost 50 days after order did I eventually receive a refund. Avoid Kuantokusta at all costs!

I asked where to send a complaint I asked where to send a complaint. Kuandokusta.pt send me an email address. We send our message and standard message come back to send our complaint. Not happy with Kuandokusta.pt. Please send me an email address which accepts the complaint and doesn't send just another message. Difficlut to dialogue with KK.

Never ever... Making advertising for cheap products, after Order, payment, confirmation as usual. But after one week without any reason the cancelation and very late refund of money.. Bad service, no information.. Sorry - no more...

They lead you to bad websites... They lead you to bad websites, no refund tracking available and cancellation of orders with no reason!

This is a black hole sort of company This is a black hole sort of company. They delivered the product , that is fine but after that there is NO WAY to communicate with them and the ecommerce web site says I never completed a purchase !!!