Yes I already send you photos+complain many times, nothing resolved, your form difficult to fill in, you got my details, can't you help by forwarding photos of damaged product+complaint I write to Kuantokusta and they never answer. To send back a damaged product received I have to fill a form with too many questions. The email address I send my conplaint doesnt accept any mail. What to do? My 145 days are up. Terrible Sorry I mean 14 days and not 145 days

They lead you to bad websites... They lead you to bad websites, no refund tracking available and cancellation of orders with no reason!

They don't assume errors They don't assume errors. Send the wrong quantity and never try to answer difficult questions

I asked where to send a complaint I asked where to send a complaint. Kuandokusta.pt send me an email address. We send our message and standard message come back to send our complaint. Not happy with Kuandokusta.pt. Please send me an email address which accepts the complaint and doesn't send just another message. Difficlut to dialogue with KK.

Provide products that do not work & refuse refund Provide products that do not work and when a refund is requested as per EU consumer rights law, they refuse and instead insist on sending the product for repair, quoting a repair time that exceeds 30 days, which is also non-compliant with EU law. Terrible customer service and openly and blatantly breach EU regulations. Update: I contacted their customer support as their response suggested, but they didn’t help. It was only after officially complaining about Kuantokusta to the competent Portuguese authorities that almost 50 days after order did I eventually receive a refund. Avoid Kuantokusta at all costs!