Provide products that do not work & refuse refund Provide products that do not work and when a refund is requested as per EU consumer rights law, they refuse and instead insist on sending the product for repair, quoting a repair time that exceeds 30 days, which is also non-compliant with EU law. Terrible customer service and openly and blatantly breach EU regulations. Update: I contacted their customer support as their response suggested, but they didn’t help. It was only after officially complaining about Kuantokusta to the competent Portuguese authorities that almost 50 days after order did I eventually receive a refund. Avoid Kuantokusta at all costs!

Great place to buy online Great place to buy online, never had a problem with them after 30 or more purchases over the past years

Marketplace for great products Marketplace for great products, but the delivery time wasn't accurate.

They lead you to bad websites... They lead you to bad websites, no refund tracking available and cancellation of orders with no reason!

I asked where to send a complaint I asked where to send a complaint. Kuandokusta.pt send me an email address. We send our message and standard message come back to send our complaint. Not happy with Kuandokusta.pt. Please send me an email address which accepts the complaint and doesn't send just another message. Difficlut to dialogue with KK.