Good Customer Service but Poor Design Service Customer service was very responsive and the medals arrived on time. I was not happy with their translation of our design. We had many emails back and forth and finally had to get a supervisor involved. It was frustrating. Again, they were responsive but I felt like I was not dealing with a professional graphic designer as each version had issues. The finished product was okay, but the color of the printed words barely shows up on the medal.

Lower your expectations Very disappointing experience with Everlighten. It took me nearly a month to receive my order of one item. I was never provided a tracking number for my purchase. Multiple phone calls and emails were exchanged and I was told when the package was out for delivery I’d receive a tracking number. That didn’t happen either. As far as quality goes the image printed is mediocre and I could find the same brand of socks at Walmart. Do not recommend.

Amazing Custom Roosters! EverLighten brought LIFE's vision to reality. LIFE received our custom roosters, and they are amazing! Communication throughout the process was top notch and the items were delivered ahead of schedule. The roosters are made of the highest quality and the design was better than we could ever have hoped for. All of the kids love their Brooklyn Rooster's. They helped get our brand out to the public in an easy way and helped with recruitment for children of our schools.

Everlighten went out of their way to… Everlighten went out of their way to make sure the coins they produced were exactly what I wanted by seeking my approval before finalizing the order. After going back and forth a few times, the design was outstanding. The changes were more me playing with the look than their rendering. The product is outstanding and I am proud to hand them out.

We had a wonderful customer service… We had a wonderful customer service experience! We had to change our patch design from embroidery to weaving because of some issues, and cancel a few incorrect invoices. But everything went smoothly thanks to their amazing customer service team. The designer provided helpful notes about our design that we can use for future patch orders. Despite being fast, the whole process didn't compromise the quality of the patches - they turned out perfectly, and we are pleased with them! Additionally, our patches arrived earlier than expected, which was a pleasant surprise.