MxLocker’s terrible customer service MxLocker’s customer service is terrible. It’s like the representative is just reading from a script and copy pasting terms/policies. I placed an order and website said the seller had 3 days to ship. Several days went by without shipment update and seller wouldn’t respond. Mxlocker was a royal pain to deal with and had zero CS skills what so ever. Like talking to AI/robot. Which is infuriating on top of an already irritating situation. A simple “hey we’re sorry for your inconvenience” goes a LONG way in terms of diffusing a situation. Instead it was like I was talking to a tree.

Mediocre Iv had great experiences and very poor ones. When everything goes smooth it’s awesome but that goes for any of these websites. I ordered goggles for they were never shipped and it was over a week. Their policy states 3 days and it was like pulling teeth to get a refund. On one occasion I had made a mistake in the description and they made the the seller pay a fee. I asked what the fee was for and wasn’t given a description other than, read the policies. They don’t seem to follow their own policies but hold sellers accountable.

Great Customer Service The customer service was unreal. I mad a mistake when placing an order and they were no problem fixing it. They were very fast and efficient. Than you MX Locker!

Game Changer! I've dabbled in various platforms like eBay and Facebook Marketplace to buy and sell bike gear, but I've always encountered issues. That's why MXLocker has been a game-changer for me, and I'm here to share my positive experience. I've made numerous purchases on MXLocker and can confidently say it's my go-to place for anything motocross related.The team's quick response to any questions or issues has truly made the process seamless. MXLocker has filled a much-needed void in the motocross community by providing a centralized marketplace for gear and parts. I've had nothing but positive experiences, and I can't thank the MX Locker team enough for creating such a killer platform. I'll be sticking with MXLocker from here on out, and I highly recommend it to all fellow riders. Thanks, guys, for making the motocross world a better place!

MX Locker, a blueprint for online marketplaces *I have been using this app since the spring of 2022.* I have bought and sold a little over $10,000 worth of products through the app so far, and my experience has been phenomenal. From the app's UI to the variety of products to the outstanding customer service, this really is the best online marketplace that I have interfaced with (second only to Amazon imo). Support tickets are addressed almost immediately for even the most minor of requests, which gives me great confidence in all of my transactions through the app. Highly recommend for both buyers and sellers of new and pre-owned products. I am looking forward to these guys launching similar apps for different markets. Can't wait🤘🏻 A++