I must say ,I was very skeptical every… I must say ,I was very skeptical every time I deal with these phone calls ...heavy accent usually mean calling from scammers from a different company. However they are very well skilled and verified in knowledge of their product and computor behavior. I have been with them for a few years and have been very satisfied. Roger M. was excellent! I got real nervous when they take control of your computor but, relax, this is a legit company and located in the US...

Extremely Unsatisfied Every single time they call, they ask for money. Again they told me my computer is having a lot of viruses and unauthorized users are accessing my financial information. Now I don't want any kind of services from them. Thank you for fooling me.

What a scam What a scam. No longer have a computer but they keep emailing me my system is vulnerable & need to call them … oh yeah I see another $299.00 USA charge if I did. I called before to advise them to leave me alone but obviously their internal data system is a joke overall as they keep harassing me. Shame on on these so called IT professionals!!! Stay away & shame on Cannon for putting me thru to them when my new printer would not connect to my printer properly. I spent over $1500 US and received nothing for my money spent!!!

received an error message and was… received an error message and was unable to set up my Cricut. Technical support referred me to Tek Wire. They fixed everything and i can now use my Cricut. Thank you all for the help.

The service was great and very helpful The service was great and very helpful. They installed a firewall and connected both of my wife's cricut devices.