The smell spreads evenly The smell spreads evenly, and it's easy to use. You just light the cone and put it on top.

Awesome customer service! I made a mistake and added something to my online order. I phoned their customer service hotline, and the agent patiently guided me through the issue until it was rectified. I would want to thank their customer support for resolving the problem. I was amazed when I opened the package. Although it's not what I expected, this item makes my room smell wonderful and helps me unwind. I'll order a diffuser with a different design.

A unique and delightful way to… A unique and delightful way to fragrance my home

This waterfall is a complete waste of… This waterfall is a complete waste of time. Even the slightest draught of air causes the waterfall effect to stop flowing and falling to the lower areas of the burner. I have tried several times to have this work in various positions in the house and the results are the same. Also the burner cones leave a very bad sticky residue on the burner. This item does not flow gently like advert shows rather just gives of a nice smell. Waste of time and money.

Love it! I got the package with the free perfumed cones and ceramic burner. I mistakenly believed it to be the usual incense burner available in the market, but the aroma is amazingly pleasant and helps me unwind whenever I'm at home. It lasts longer than I had anticipated. There are numerous cones available, each with their own purpose. The aroma of lavander was wonderful! Highly suggested.