Good company- Great service! Overall I find them to be an easy organization to work with. I have had some items that were complimentary, but DOA. It was past the return period when we finally tried them, so that was disappointing. However, I have had items quit working and they replace them within a year of purchase, with just standard basic questions answered. Overall, they products are reasonable quality and great customer service.

Satisfied Too Timid, trust me, has been a breeze to do business with. They have a great selection of products and delivery was sooner than expected. Thanks for your professional service! My wife and I both agree--- orgasmic!

Bad experience Hello guys, I has to request a new equipment because the first one wasn’t working, then after the new one arrived, it lasted 2 months and broke. After sending an email to headquarters, there is no option of fixing this.

Great service Great service, love the products we've used so far and fast, discreet shipping. I received a rabbit vibe as a free gift. When it arrived, there was something under the outer jelly cover. I called TooTimid and they sent me a new one right away. I was really impressed with their pleasant customer service and willingness to replace what was a free gift item.

You won't be disappointed Too Timid is a great site with a lot of choices, fast discreet delivery, and great customer service. I do hope they will include, in the near future, a variety of ESTIM toys. My husband and I tried one from another site, and while hesitant at first, we liked it. Also, when I bought something i regretted, due to it's size, I was very surprised to receive an e mail offering a replacement of anything else and my payment would be credited toward it.