Don't bother After several attempts to get a working product, I gave up. How can you say you made sure the product worked but it doesn't when I receive it. I followed instructions completely but it didn't function whatsoever.

Excellent Customr Service Recently purchased an item that within 1 month, began to rip in a few places. Contacted TooTimid via email and explained. Service rep responded quickly assuring me full replacement or value towards another item since it was within the 1 yr warranty period. I chose another item of greater value and paid the difference. Excellent service.

Great service Great service, love the products we've used so far and fast, discreet shipping. I received a rabbit vibe as a free gift. When it arrived, there was something under the outer jelly cover. I called TooTimid and they sent me a new one right away. I was really impressed with their pleasant customer service and willingness to replace what was a free gift item.

Good company- Great service! Overall I find them to be an easy organization to work with. I have had some items that were complimentary, but DOA. It was past the return period when we finally tried them, so that was disappointing. However, I have had items quit working and they replace them within a year of purchase, with just standard basic questions answered. Overall, they products are reasonable quality and great customer service.

You won't be disappointed Too Timid is a great site with a lot of choices, fast discreet delivery, and great customer service. I do hope they will include, in the near future, a variety of ESTIM toys. My husband and I tried one from another site, and while hesitant at first, we liked it. Also, when I bought something i regretted, due to it's size, I was very surprised to receive an e mail offering a replacement of anything else and my payment would be credited toward it.