Excellent Customr Service Recently purchased an item that within 1 month, began to rip in a few places. Contacted TooTimid via email and explained. Service rep responded quickly assuring me full replacement or value towards another item since it was within the 1 yr warranty period. I chose another item of greater value and paid the difference. Excellent service.

What a terrific place to shop! What a terrific place to shop for top quality adult items! Vast selection, interesting and helpful articles and FREE stuff all the time! Shipping is lightning fast and totally discreet. Trust this fantastic shop!

They e-mailed my work!! They e-mailed my work!!! I never gave them my work e-mail address, but they sent something there after I was browsing their website, saying "Thanks for visiting." DO NOT trust them with your privacy, they might violate it like they did with me.

Educational To say the least, jumping into the world of toys is daunting ... and a little intimidating. You constantly wonder how you might be perceived and worry if you're partner might feel some kind of way. But honestly, being a part of the TooTimid (if even just to receive the emails with links to blog posts) has been so settling. They just take the stigma out of everything, and I find I'm always looking forward to the next one.

Good company- Great service! Overall I find them to be an easy organization to work with. I have had some items that were complimentary, but DOA. It was past the return period when we finally tried them, so that was disappointing. However, I have had items quit working and they replace them within a year of purchase, with just standard basic questions answered. Overall, they products are reasonable quality and great customer service.