Good company- Great service! Overall I find them to be an easy organization to work with. I have had some items that were complimentary, but DOA. It was past the return period when we finally tried them, so that was disappointing. However, I have had items quit working and they replace them within a year of purchase, with just standard basic questions answered. Overall, they products are reasonable quality and great customer service.

Too Timid is NO MORE my go-to company Too Timid used to be my go-to company, as they seemed to have honest reviews. Lately, negative reviews don't seem to be published or are dropped when an item is re-listed. I have also recently purchased a defective vibrator, only to be replaced by another model which won't work. So, maybe their stock isn't what it used to be, either. Finding another company.

You won't be disappointed Too Timid is a great site with a lot of choices, fast discreet delivery, and great customer service. I do hope they will include, in the near future, a variety of ESTIM toys. My husband and I tried one from another site, and while hesitant at first, we liked it. Also, when I bought something i regretted, due to it's size, I was very surprised to receive an e mail offering a replacement of anything else and my payment would be credited toward it.

Great service Great service, love the products we've used so far and fast, discreet shipping. I received a rabbit vibe as a free gift. When it arrived, there was something under the outer jelly cover. I called TooTimid and they sent me a new one right away. I was really impressed with their pleasant customer service and willingness to replace what was a free gift item.

They e-mailed my work!! They e-mailed my work!!! I never gave them my work e-mail address, but they sent something there after I was browsing their website, saying "Thanks for visiting." DO NOT trust them with your privacy, they might violate it like they did with me.