Bad experience Hello guys, I has to request a new equipment because the first one wasn’t working, then after the new one arrived, it lasted 2 months and broke. After sending an email to headquarters, there is no option of fixing this.

Great service Great service, love the products we've used so far and fast, discreet shipping. I received a rabbit vibe as a free gift. When it arrived, there was something under the outer jelly cover. I called TooTimid and they sent me a new one right away. I was really impressed with their pleasant customer service and willingness to replace what was a free gift item.

Don't bother After several attempts to get a working product, I gave up. How can you say you made sure the product worked but it doesn't when I receive it. I followed instructions completely but it didn't function whatsoever.

I’ve purchased several products from… I’ve purchased several products from them all of which were shipped discreetly and on time. I enjoy the tips and videos showing me how to pleasure my woman in ways I’ve never thought of!! Just a week ago I tried holding her legs up and also spreading them apart and holding them side to side during intercourse and she got the surprise of her life having multiple orgasms that night !!! Afterwards she asked what got into me and I told her I watched a video on TooTimid about hitting her Gspot from multiple angles. It’s not just the quality products that keep us coming back it’s also the sexual tips for pleasure that keeps us returning !!!

Good company- Great service! Overall I find them to be an easy organization to work with. I have had some items that were complimentary, but DOA. It was past the return period when we finally tried them, so that was disappointing. However, I have had items quit working and they replace them within a year of purchase, with just standard basic questions answered. Overall, they products are reasonable quality and great customer service.