Excellent Customr Service Recently purchased an item that within 1 month, began to rip in a few places. Contacted TooTimid via email and explained. Service rep responded quickly assuring me full replacement or value towards another item since it was within the 1 yr warranty period. I chose another item of greater value and paid the difference. Excellent service.

Too Timid is NO MORE my go-to company Too Timid used to be my go-to company, as they seemed to have honest reviews. Lately, negative reviews don't seem to be published or are dropped when an item is re-listed. I have also recently purchased a defective vibrator, only to be replaced by another model which won't work. So, maybe their stock isn't what it used to be, either. Finding another company.

Good company- Great service! Overall I find them to be an easy organization to work with. I have had some items that were complimentary, but DOA. It was past the return period when we finally tried them, so that was disappointing. However, I have had items quit working and they replace them within a year of purchase, with just standard basic questions answered. Overall, they products are reasonable quality and great customer service.

What a terrific place to shop! What a terrific place to shop for top quality adult items! Vast selection, interesting and helpful articles and FREE stuff all the time! Shipping is lightning fast and totally discreet. Trust this fantastic shop!

You won't be disappointed Too Timid is a great site with a lot of choices, fast discreet delivery, and great customer service. I do hope they will include, in the near future, a variety of ESTIM toys. My husband and I tried one from another site, and while hesitant at first, we liked it. Also, when I bought something i regretted, due to it's size, I was very surprised to receive an e mail offering a replacement of anything else and my payment would be credited toward it.