Megan H
GBGreat service Great service, love the products we've used so far and fast, discreet shipping. I received a rabbit vibe as a free gift. When it arrived, there was something under the outer jelly cover. I called TooTimid and they sent me a new one right away. I was really impressed with their pleasant customer service and willingness to replace what was a free gift item.
A very satisfied Alaskan custo
GBThey're Awesome! I've been a customer for a few years now. They're amazing. They ship quickly, and it really is discreet. The shipping rates are reasonable even though I live in Alaska, which never happens. They're products are great and if something doesn't work right they'll make it right. Superb customer service!!
Phil Downing
GBExcellent Customr Service Recently purchased an item that within 1 month, began to rip in a few places. Contacted TooTimid via email and explained. Service rep responded quickly assuring me full replacement or value towards another item since it was within the 1 yr warranty period. I chose another item of greater value and paid the difference. Excellent service.
JBinFL
GBToo Timid is NO MORE my go-to company Too Timid used to be my go-to company, as they seemed to have honest reviews. Lately, negative reviews don't seem to be published or are dropped when an item is re-listed. I have also recently purchased a defective vibrator, only to be replaced by another model which won't work. So, maybe their stock isn't what it used to be, either. Finding another company.
Mary
GBDon't bother After several attempts to get a working product, I gave up. How can you say you made sure the product worked but it doesn't when I receive it. I followed instructions completely but it didn't function whatsoever.