Bad experience Hello guys, I has to request a new equipment because the first one wasn’t working, then after the new one arrived, it lasted 2 months and broke. After sending an email to headquarters, there is no option of fixing this.

Good company- Great service! Overall I find them to be an easy organization to work with. I have had some items that were complimentary, but DOA. It was past the return period when we finally tried them, so that was disappointing. However, I have had items quit working and they replace them within a year of purchase, with just standard basic questions answered. Overall, they products are reasonable quality and great customer service.

My feels real vibrator is great My feels real vibrator is great! But the free Rabbit vibrator I received with my order I’ve been unable to use. Unfortunately after opening it… I put in my batteries and the threaded piece cracked and busted when Twisting the cap back on. And I was being gentle with it since it is brand new. I’m super bummed now cuz now the metal connectors won’t make contact with the battery ends. Sad Jaime. Anything you can do for me?

Absolutely amazingly awesome 👌 👏 👍 😍 Huh? I have nothing but absolutely amazingly good 👍 👌 😌 😍 😊 ☺️ and very truly extremely positive things to say about this site and therefore company altogether for sure!!! Again, absolutely no complaints from me at all at all!!!

Excellent Customr Service Recently purchased an item that within 1 month, began to rip in a few places. Contacted TooTimid via email and explained. Service rep responded quickly assuring me full replacement or value towards another item since it was within the 1 yr warranty period. I chose another item of greater value and paid the difference. Excellent service.