Incorrect sales tax Incorrect sales tax Charged sales tax based on zip code. This is at best wrong and at worst fraudulent. Sales tax rate boundaries DO NOT follow zip code boundaries. The entire address has to be used. I have emailed support twice and received no response. EDIT: StackCommerce have refunded the incorrect tax. Raising the rating.

Scam I agree with the other negative comments. TMZ gave me an invalid software license code, and I have not been able to get them to give me one that works. StackCommerce keeps giving me the runaround, and there is no phone number for customer support. The emails from StackCommerce support appear to be mostly canned replies asking for the same information over and over, and don't address the issue. I provided my phone number in case they needed clarification, but no response. Update: After posting this initial review, received another license key, which appears to work. However, the account information in the apps shows both my old version and this new version, without indicating which one is actually running. Typical Microsoft obfuscation. The installed apps section in Windows Settings does show the new one as being the one actually installed.

A company of character I was contacted by the company about the problem I was having with a macbook purchased through them. I was past the warranty to return the product, but after explaining that it had not been used for over three weeks due to illness in the family, StackCommerce had me send the product back for a full refund. I will use them again and would recommend their character.

MICROSOFT OFFICE SCAM - AVOID SCAM! they claim to sell discounted Microsoft Office suites, but actually they sell used licence keys. DO NOT USE.

Top Handling of Refund Request In a money back case their customer support was nice and responded speedily. They updated me frequently on their investigation and their findings and finally notified me of the decision to refund me. They also let me know in advance the time frame to expect the refund. The handling of my case built trust.