Daniel K
DEGood product and excellent Customer Support I ordered a key for AdGuard and had some questions about the use of the within my AdGuard account. Other companies might have send me to the AdGuard support but the stackcommerce support contacted them for me and I got a quick and super friendly reply on the weekend that really helped me. Also, really satisfied with the product itself.
Ryan Carlin
GBPaypal checkout woes, e-mails lists I tried to check out via Paypal. Paypal sent me a notice that the charge was successful. The Website then returned an error message saying the paypal transaction was unsuccessful. I feel like I might get double, or triple charged here. I've never had an issue with Paypal check out on a site before. I also got 2 e-mails from the company saying that I'm on 2 e-mail lists that I never signed up for. Follow up: GDGT reached out and it should be resolved now.
Lala
GBCostco membership renewal thru Slack Commerce Ordered Costco membership with bonus $40 gift card for signing up. They charged my cc 6% sales tax, do not believe there should be tax charged. When trying to reach them regarding info about the gift card, they only have robots, so all I could get in response was a stupid unhelpful form letter. If you value customer service and a human to respond when you have simple questions, do not buy anything from STACKCOMMERCE. They hide behind their website and use robots to answer complaints. Never do business with a company that does not have a legit phone number. Look at all the responses that tell the customer to contact them via email. See what I mean??? Requested a credit and to cancel membership in multiple emails and they ignored me. 12-4 update. Interesting that slack social cannot find my order, they charged my cc within seconds of the order being placed, now they want me to do their work by contacting them with info they should already have. DO NOT BUY FROM STACK SOCIAL.
Leslie Vinson
GBRedeemed credits & found great website! After purchasing a software that I couldn't use with my platform, I was directed back to appleinsider to choose from hundreds of wonderful products in trade. I ended up buying more!
Christiane Natiez
CHTop Handling of Refund Request In a money back case their customer support was nice and responded speedily. They updated me frequently on their investigation and their findings and finally notified me of the decision to refund me. They also let me know in advance the time frame to expect the refund. The handling of my case built trust.