Kevin Walsh
GBNo idea what its for cc for $55.99… I received a charge on my cc for $55.99 dated 12/4 and have no idea what it's for. Merely reference 7165 for SC* MACWORLD SHOP - Tried the phone number and got a message "Cannot be completed as dialed".
Peter Grimbeek
AUStackCommerce offered a good deal on MS Office 2021 Stack Commerce recently utilised TechRepublic's Daily Tech Insider to offer a good deal on Microsoft Office 2021. It looked much like other Microsoft deals I've seen where companies act as bulk buyers and then on sell at better than average discounts. I encouraged my wife to take up the deal, which she did. She paid the money via PayPal (money accepted) and tried to complete the sign up, which failed, quitting after going around in vain circles for a while. I felt a trifle unhappy at this point. However, after contact with the Stack Commerce help desk, I realised that my wife's issues weren't with Stack Commerce but rather with the sign up to Microsoft. On her behalf, I completed the sign up to Microsoft, the download, and the install. All of this went smoothly (except for the painfully slow process of getting Microsoft to accept a new ID and passport, especially in terms of accepting one as human). At the end of all this, I'm happy to say that all is well and that my faith in Tech Republic and Stack Commerce is well and truly restored.
Christiane Natiez
CHTop Handling of Refund Request In a money back case their customer support was nice and responded speedily. They updated me frequently on their investigation and their findings and finally notified me of the decision to refund me. They also let me know in advance the time frame to expect the refund. The handling of my case built trust.
Ryan Carlin
GBPaypal checkout woes, e-mails lists I tried to check out via Paypal. Paypal sent me a notice that the charge was successful. The Website then returned an error message saying the paypal transaction was unsuccessful. I feel like I might get double, or triple charged here. I've never had an issue with Paypal check out on a site before. I also got 2 e-mails from the company saying that I'm on 2 e-mail lists that I never signed up for. Follow up: GDGT reached out and it should be resolved now.
Lala
GBCostco membership renewal thru Slack Commerce Ordered Costco membership with bonus $40 gift card for signing up. They charged my cc 6% sales tax, do not believe there should be tax charged. When trying to reach them regarding info about the gift card, they only have robots, so all I could get in response was a stupid unhelpful form letter. If you value customer service and a human to respond when you have simple questions, do not buy anything from STACKCOMMERCE. They hide behind their website and use robots to answer complaints. Never do business with a company that does not have a legit phone number. Look at all the responses that tell the customer to contact them via email. See what I mean??? Requested a credit and to cancel membership in multiple emails and they ignored me. 12-4 update. Interesting that slack social cannot find my order, they charged my cc within seconds of the order being placed, now they want me to do their work by contacting them with info they should already have. DO NOT BUY FROM STACK SOCIAL.