Good product and excellent Customer Support I ordered a key for AdGuard and had some questions about the use of the within my AdGuard account. Other companies might have send me to the AdGuard support but the stackcommerce support contacted them for me and I got a quick and super friendly reply on the weekend that really helped me. Also, really satisfied with the product itself.

No idea what its for cc for $55.99… I received a charge on my cc for $55.99 dated 12/4 and have no idea what it's for. Merely reference 7165 for SC* MACWORLD SHOP - Tried the phone number and got a message "Cannot be completed as dialed".

A company of character I was contacted by the company about the problem I was having with a macbook purchased through them. I was past the warranty to return the product, but after explaining that it had not been used for over three weeks due to illness in the family, StackCommerce had me send the product back for a full refund. I will use them again and would recommend their character.

Incorrect sales tax Incorrect sales tax Charged sales tax based on zip code. This is at best wrong and at worst fraudulent. Sales tax rate boundaries DO NOT follow zip code boundaries. The entire address has to be used. I have emailed support twice and received no response. EDIT: StackCommerce have refunded the incorrect tax. Raising the rating.

Top Handling of Refund Request In a money back case their customer support was nice and responded speedily. They updated me frequently on their investigation and their findings and finally notified me of the decision to refund me. They also let me know in advance the time frame to expect the refund. The handling of my case built trust.