Costco membership renewal thru Slack Commerce Ordered Costco membership with bonus $40 gift card for signing up. They charged my cc 6% sales tax, do not believe there should be tax charged. When trying to reach them regarding info about the gift card, they only have robots, so all I could get in response was a stupid unhelpful form letter. If you value customer service and a human to respond when you have simple questions, do not buy anything from STACKCOMMERCE. They hide behind their website and use robots to answer complaints. Never do business with a company that does not have a legit phone number. Look at all the responses that tell the customer to contact them via email. See what I mean??? Requested a credit and to cancel membership in multiple emails and they ignored me. 12-4 update. Interesting that slack social cannot find my order, they charged my cc within seconds of the order being placed, now they want me to do their work by contacting them with info they should already have. DO NOT BUY FROM STACK SOCIAL.

Incorrect sales tax Incorrect sales tax Charged sales tax based on zip code. This is at best wrong and at worst fraudulent. Sales tax rate boundaries DO NOT follow zip code boundaries. The entire address has to be used. I have emailed support twice and received no response. EDIT: StackCommerce have refunded the incorrect tax. Raising the rating.

Top Handling of Refund Request In a money back case their customer support was nice and responded speedily. They updated me frequently on their investigation and their findings and finally notified me of the decision to refund me. They also let me know in advance the time frame to expect the refund. The handling of my case built trust.

Scam I agree with the other negative comments. TMZ gave me an invalid software license code, and I have not been able to get them to give me one that works. StackCommerce keeps giving me the runaround, and there is no phone number for customer support. The emails from StackCommerce support appear to be mostly canned replies asking for the same information over and over, and don't address the issue. I provided my phone number in case they needed clarification, but no response. Update: After posting this initial review, received another license key, which appears to work. However, the account information in the apps shows both my old version and this new version, without indicating which one is actually running. Typical Microsoft obfuscation. The installed apps section in Windows Settings does show the new one as being the one actually installed.

I wish they had... I wish they had more reviews of products from verified buyers. it's easy to browse, buy and checkout. A lot of great stuff at affordable prices. I just wish here was at least ONE number to call to speak with a human being in case. Wish they had loyalty rewards for returning customers.