ENTIRE AQUARIUM FISH DEAD ENTIRE AQUARIUM FISH DEAD! They sent me fish food laden with poison and arsenic. All my fish are dead!!!!! THE ENTIRE ECOSYSTEM DIED! Whatever you do stay away!

Great people, great company. Fantastic customer service- the rep on the phone was patient, helpful, and sympathetic; laughing with me about my recent ordeal ordering the same product from another company and having to return it. Great people. Made me feel at ease. Great policies- they price-matched another online retailer for the canister filter I needed, plus 10% of the difference. Great shipping- They shipped it the same day I ordered it, it arrived in 3 days, packed expertly. In perfect shape. I will definitely be back. They can be high priced, but with this level of customer service and quality, I will choose professional over cheap any day.

BAD, BAD BAD! As a customer overseas, my recent experience with Marine Depot has been horrible. Placed an order in November last year, yet have yet to recieve it - they've taken my money but no product! I call and I'm met with people who don't care, or can't understand my situation. The service level is simply shocking and unacceptable.

Great & Prompt Customer Service I ordered the 15x15'' cube rimless and seamless fish tank that was on sale at the time. When I received my order and there was a minor chip on one of the corners at the bottom, and since it was directly on a corner I was worried if it would eventually leak. So I emailed MarineDepot with my concern and a few pictures for proof, they promptly emailed me back telling me they are sending me out a new tank with a return label & apologized for the inconvenience. I had my new tank within days & was it beautiful! Thank you MarineDepot I am very happy with my products!

This place is the bomb! This place is the bomb!! Never have any problem, the primary reason I shop there is due to their excellent customer support . They have a lot of stuff , good selection, and very Good prices!!!