Buy at your own risk!!! Ordered a backpack for my daughter, and never recieved a email confirmation on my order from their website. Just like a lot of others who negativly reviewed this site, absolutely no communication from kawaiimerch.com. I tried calling (non working number), I emailed them and waited 8 days with no response, then I filled out a form on their website with "not receiving notifications" as they said to do and waited another week with no response. I believe it's hit-or-miss with this company....buyer beware. I disputed my payment

Bought a portable suitcase for myself… Bought a portable suitcase for myself and it looks lovely! It's quite spacious but the color is slightly different from the image I saw in your website.

Never received my product or a refund Never received my product or a refund. This website is a scam. I received the same carbon copy email as everyone else did when I requested a refund.

One keychain was different One keychain was different, but they refunded me money after 10 days.

The store is okay The store is okay. Ordered a couple of hoodies and they arrived in about 10 days.