The store is okay The store is okay. Ordered a couple of hoodies and they arrived in about 10 days.

I was pleasantly surprised by the quality. I was pleasantly surprised by the quality of the Gudetama hoodie. It fits perfectly and looks just like the picture.

Bought a portable suitcase for myself… Bought a portable suitcase for myself and it looks lovely! It's quite spacious but the color is slightly different from the image I saw in your website.

Response to Kawaii Merch! Thank you Kawaii Merch for responding to my previous message and assisting me with your time and help. The email I used for my order is valentinadecossio206@icloud. com and the name of my order is either Valentina Fernandez or Valentina DeCossio. I can’t remember which last name I put but the order is a Cartoon HelloKitty Kawaii Quilted bag it’s the hot pink purse, it has a big bow on the front. Thank you again for helping me.

Great! Huh, delivery took long days, I was nervous if I would ever receive it, but the Cinnamoroll slippers arrived after 15 days. Support was unresponsive, they responded after 5 days with an apology saying they were having staffing issues now. Overall not bad, but support needs improvement.