Never received my product or a refund Never received my product or a refund. This website is a scam. I received the same carbon copy email as everyone else did when I requested a refund.

One keychain was different One keychain was different, but they refunded me money after 10 days.

Response to Kawaii Merch! Thank you Kawaii Merch for responding to my previous message and assisting me with your time and help. The email I used for my order is valentinadecossio206@icloud. com and the name of my order is either Valentina Fernandez or Valentina DeCossio. I can’t remember which last name I put but the order is a Cartoon HelloKitty Kawaii Quilted bag it’s the hot pink purse, it has a big bow on the front. Thank you again for helping me.

Pretty good! Pretty good, not the best but not the worst. Purchased some Kawaii gear including a backpack, which arrived on time. Had to ping support for a missing shirt, took a few days to get back to me but they fixed it.

Bought a portable suitcase for myself… Bought a portable suitcase for myself and it looks lovely! It's quite spacious but the color is slightly different from the image I saw in your website.