Never received my product or a refund Never received my product or a refund. This website is a scam. I received the same carbon copy email as everyone else did when I requested a refund.

Response to Kawaii Merch! Thank you Kawaii Merch for responding to my previous message and assisting me with your time and help. The email I used for my order is valentinadecossio206@icloud. com and the name of my order is either Valentina Fernandez or Valentina DeCossio. I can’t remember which last name I put but the order is a Cartoon HelloKitty Kawaii Quilted bag it’s the hot pink purse, it has a big bow on the front. Thank you again for helping me.

One keychain was different One keychain was different, but they refunded me money after 10 days.

I was pleasantly surprised by the quality. I was pleasantly surprised by the quality of the Gudetama hoodie. It fits perfectly and looks just like the picture.

After reading some negative reviews… After reading some negative reviews about KawaiiMerch.com, I was unsure about making a purchase.Eventually, I decided to order a kigurumi onesia. Although there was a slight delay in shipping , the onesia exceeded my expectation when it finally arrived. It was incredibly soft and adorable, and I couldn't be happier with the product itself. While customer support was slow to respond to my inquiries, they did send me an apology letter for the inconvenience caused. Despite the initial concerns, I'm glad i took the chance and got a great onesie.