Buy at your own risk!!! Ordered a backpack for my daughter, and never recieved a email confirmation on my order from their website. Just like a lot of others who negativly reviewed this site, absolutely no communication from kawaiimerch.com. I tried calling (non working number), I emailed them and waited 8 days with no response, then I filled out a form on their website with "not receiving notifications" as they said to do and waited another week with no response. I believe it's hit-or-miss with this company....buyer beware. I disputed my payment

One keychain was different One keychain was different, but they refunded me money after 10 days.

Good experience! Recently tried out this store for some kawaii items - plushies, and it's been a pretty good experience. Delivery in 12 days so not bad.

Bought a portable suitcase for myself… Bought a portable suitcase for myself and it looks lovely! It's quite spacious but the color is slightly different from the image I saw in your website.

Pretty good! Pretty good, not the best but not the worst. Purchased some Kawaii gear including a backpack, which arrived on time. Had to ping support for a missing shirt, took a few days to get back to me but they fixed it.