Not a bad experience at all with this store... Not a bad experience at all with this store. Ordered some kawaii clothes and they arrived quicker than expected, quality's pretty good too.

One keychain was different One keychain was different, but they refunded me money after 10 days.

Good experience! Recently tried out this store for some kawaii items - plushies, and it's been a pretty good experience. Delivery in 12 days so not bad.

No item Ordered an item in March, it’s June now and I have received no update. I have contacted the store multiple times and still have received nothing back from them (contacted them weeks ago through their linked number, store contact page, and email). Definitely a scam store so just save your money and purchase elsewhere.

After reading some negative reviews… After reading some negative reviews about KawaiiMerch.com, I was unsure about making a purchase.Eventually, I decided to order a kigurumi onesia. Although there was a slight delay in shipping , the onesia exceeded my expectation when it finally arrived. It was incredibly soft and adorable, and I couldn't be happier with the product itself. While customer support was slow to respond to my inquiries, they did send me an apology letter for the inconvenience caused. Despite the initial concerns, I'm glad i took the chance and got a great onesie.