Buy at your own risk!!! Ordered a backpack for my daughter, and never recieved a email confirmation on my order from their website. Just like a lot of others who negativly reviewed this site, absolutely no communication from kawaiimerch.com. I tried calling (non working number), I emailed them and waited 8 days with no response, then I filled out a form on their website with "not receiving notifications" as they said to do and waited another week with no response. I believe it's hit-or-miss with this company....buyer beware. I disputed my payment

One keychain was different One keychain was different, but they refunded me money after 10 days.

Recently I bought 10 keychains from… Recently I bought 10 keychains from this store, unfortunately one was missing but in the end it arrived in the second package.

Bought a portable suitcase for myself… Bought a portable suitcase for myself and it looks lovely! It's quite spacious but the color is slightly different from the image I saw in your website.

Impressed with the speedy delivery Impressed with the speedy delivery ! Ordered on Monday and it was at my doorstep by Wednesday. The customer service team deserves a shoutout too, for their quick and effective solutions to my queries.