Buy at your own risk!!! Ordered a backpack for my daughter, and never recieved a email confirmation on my order from their website. Just like a lot of others who negativly reviewed this site, absolutely no communication from kawaiimerch.com. I tried calling (non working number), I emailed them and waited 8 days with no response, then I filled out a form on their website with "not receiving notifications" as they said to do and waited another week with no response. I believe it's hit-or-miss with this company....buyer beware. I disputed my payment

Never received my product or a refund Never received my product or a refund. This website is a scam. I received the same carbon copy email as everyone else did when I requested a refund.

Impressed with the speedy delivery Impressed with the speedy delivery ! Ordered on Monday and it was at my doorstep by Wednesday. The customer service team deserves a shoutout too, for their quick and effective solutions to my queries.

No item Ordered an item in March, it’s June now and I have received no update. I have contacted the store multiple times and still have received nothing back from them (contacted them weeks ago through their linked number, store contact page, and email). Definitely a scam store so just save your money and purchase elsewhere.

I recently ordered a few advent calendars. I recently ordered a few advent calendars. Initially, I was somewhat skeptical after coming across a few negative reviews. However to my relief, everything turned out just fine. The calendars arrived on time, the quality was as expected.