Bought a portable suitcase for myself… Bought a portable suitcase for myself and it looks lovely! It's quite spacious but the color is slightly different from the image I saw in your website.

Impressed with the speedy delivery Impressed with the speedy delivery ! Ordered on Monday and it was at my doorstep by Wednesday. The customer service team deserves a shoutout too, for their quick and effective solutions to my queries.

Response to Kawaii Merch! Thank you Kawaii Merch for responding to my previous message and assisting me with your time and help. The email I used for my order is valentinadecossio206@icloud. com and the name of my order is either Valentina Fernandez or Valentina DeCossio. I can’t remember which last name I put but the order is a Cartoon HelloKitty Kawaii Quilted bag it’s the hot pink purse, it has a big bow on the front. Thank you again for helping me.

Not a bad experience at all with this store... Not a bad experience at all with this store. Ordered some kawaii clothes and they arrived quicker than expected, quality's pretty good too.

One keychain was different One keychain was different, but they refunded me money after 10 days.