Tracy Hanson
GBDon’t waste your money Don’t waste your money. The collars fall apart within weeks of having them. The quality doesn’t match the cost..
Molly Corrado
GBThey sell the cutest products They sell the cutest products! I love them!!!
JJ
GBNice product, bad business and clueless customer service I am a SF resident and wanted to support a local business, but this experience just wasn't it. First, I emailed about picking up and was told that shipping would be deducted from my order. After taking days to get back to me, I picked it up and followed up about the deducted charges. I asked a few times and they didn't know how to deduct so I could still see the shipping charged. I decided to drop it even though the exchange left me sour. The bandana was nice, but way too expensive for what it was. For my dog I got a small because they said it would fit up to 13" (my dog was around 11") and it looked WAY too tiny on my dog. I'd say they need to shape up the whole business aspect of this. This was one of the worst online shopping experiences I've ever encountered.
Maria Huerta De La Vega
GBLOVE this company I have ordered many bandanas for my dog on The Foggy Dog and the quality is always excellent! Not to mention the customer service is great! I received a coupon code 3 days after purchasing something, when I reached out to ask if I could still use it - they just instantly sent me a my reimbursement without question. I love business' like this that can empathize with the customer and see the bigger picture rather than being a stickler for rules and deadlines. I will 100% be buying from them again (seriously, my cart is already full). They have created a life-long customer with their great service:)
Tanvi Shah
GBTerrible quality for the price. Love my collar and tag that I bought for my dog because it’s so cute but it’s literally been a week and it looks like he’s been wearing it for longer than his old collar and tag which he had for TWO YEARS before I had to replace it. It has scratches all over it, the gold coating is completely worn off and it doesn’t look anything like I wanted it to for the $75 I paid. I’m so disappointed in the quality. I wish I could get a refund. This is truly so upsetting.