Purchased a leash from them and it was… Purchased a leash from them and it was sturdy rope material that my Frenchie chews on with no problem. Great staff and very open line of communication.

The Foggy Dog is just that foggy The Foggy Dog is just that foggy. I ordered 338 dollars worth of merchandise on March 15 2021. I have emailed and emailed and emailed they have a suspended phone isnt that convienent. I want a refund that is alot of money and nobody will contact me. I want to cry the worst experience of my life

Terrible quality for the price. Love my collar and tag that I bought for my dog because it’s so cute but it’s literally been a week and it looks like he’s been wearing it for longer than his old collar and tag which he had for TWO YEARS before I had to replace it. It has scratches all over it, the gold coating is completely worn off and it doesn’t look anything like I wanted it to for the $75 I paid. I’m so disappointed in the quality. I wish I could get a refund. This is truly so upsetting.

Questionable Customer Service??? Placed order on 12/16 hoping for Christmas delivery (paid extra for shipping). Reached out on 12/17 to cancel order if item could not be shipped by 12/18. Was assured item would be shipped no later than 12/19 but as of 12/20 USPS does not have item. Will not arrive in time for Christmas. The Foggy Doggy would rather take customer’s $ and mislead customer with artificial delivery times/dates. Try to support small businesses but questionable customer service means The Foggy Doggy will no longer get my business.

Very Poor Customer Service on Many Levels I ordered a personalized bandana for my daughter’s dog as a Christmas gift. I paid for express shipping and was assured by their site that I had ordered with more than enough time for Christmas delivery. At first, the USPS site said 12/23 delivery, then switched to 12/26, then back to 12/23. I contacted Foggy Dog and they assured me the item would arrive before Christmas. It just arrived TODAY, Jan 3! My daughter and her dog have returned to their home out-of-state, and I told Foggy Dog I no longer wanted the item this long after Christmas. They have been difficult to communicate with and as of today, are unwilling to provide me a credit for the very late item. Buyer beware!