Glendale Hands
GBThe Foggy Dogis overrated! Beware The Foggy Dog is overrated. Found them online via Instagram and also through various other dog instagrams accounts. Noticed a lot of the dogs wearing cute accessories. However, when I placed an order through their website they claim to have scratch-free, durable products but beware. Our dog collar from The Foggy Dog was scratched in 3 days from when we received it. The gold plated was so cheap! When I emailed customer service they did not own up to it. Instead they did not offer a refund or another product. It is not worth the money and the products are cheap. Beware.
Tracy Hanson
GBDon’t waste your money Don’t waste your money. The collars fall apart within weeks of having them. The quality doesn’t match the cost..
Christine Fitness
GBI definitely love the collars but am… I definitely love the collars but am disappointed in their customer service. I returned 3 collars because they all were too small only to be refunded for 2 collars - and these collars are not cheap, especially for 3 golden retrievers. Very disappointed in the customer service & lack of attention to detail in the returns department. I definitely feel robbed and will not be buying from here again, unfortunately.
Carole Fowler
GBNEVER AGAIN! This is my first and last order from this company I wish I would’ve looked at the reviews before I placed the order. I placed an order with something personalized within five minutes sent 6 emails to tell them that the digit on my phone phone number was incorrect and informing them. This could be detrimental because an animal being lost. They have. NO PHONE NUMBER for Customer Service . They claimed to have sent me an email within several hours which I never received.. I received an email though that I was getting a refund they were canceling my order and a very SNARKY comment in the email about my purchase/refund. I hope this helps and I hope that people Will understand. This is not a reputable company and it was a huge disappointment as I was looking forward to receiving my dog products. I will continue to shop for Mine at upscale stores such as Nordstrom, TH yes have great customer, service, and high-end product. Such a huge disappointment. Rude and lack of service.
Jamie Anderson
GBThe Foggy Dog is just that foggy The Foggy Dog is just that foggy. I ordered 338 dollars worth of merchandise on March 15 2021. I have emailed and emailed and emailed they have a suspended phone isnt that convienent. I want a refund that is alot of money and nobody will contact me. I want to cry the worst experience of my life