DO NOT BUY - buckles come undone We went with a Foggy Dog collar because of the cute options, but also for the metal hardware which we thought would be safer. It's fun to have a cute collar but at the end of the day, they are for safety and these collars are not safe at all. The buckle has come undone several times, once when we were on the side of a busy road. Our dog is a puppy, so this was very scary because she easily could have bolted. At first we though maybe we just hadn't pushed it in hard enough to make sure the tabs locked on both sides, but now that it has happened repeatedly - we don't trust it at all.

Very disappointing quality I have to agree with the other reviewers about the poor quality of these collars. After a few months use, the buckle literally fell apart while I was putting it on my dog. Pieces of it went all over the kitchen floor. I’m just thankful it didn’t break while I was outside walking my dog. So expensive for the worst quality collar I’ve ever had.

Questionable Customer Service??? Placed order on 12/16 hoping for Christmas delivery (paid extra for shipping). Reached out on 12/17 to cancel order if item could not be shipped by 12/18. Was assured item would be shipped no later than 12/19 but as of 12/20 USPS does not have item. Will not arrive in time for Christmas. The Foggy Doggy would rather take customer’s $ and mislead customer with artificial delivery times/dates. Try to support small businesses but questionable customer service means The Foggy Doggy will no longer get my business.

I definitely love the collars but am… I definitely love the collars but am disappointed in their customer service. I returned 3 collars because they all were too small only to be refunded for 2 collars - and these collars are not cheap, especially for 3 golden retrievers. Very disappointed in the customer service & lack of attention to detail in the returns department. I definitely feel robbed and will not be buying from here again, unfortunately.

Nice product, bad business and clueless customer service I am a SF resident and wanted to support a local business, but this experience just wasn't it. First, I emailed about picking up and was told that shipping would be deducted from my order. After taking days to get back to me, I picked it up and followed up about the deducted charges. I asked a few times and they didn't know how to deduct so I could still see the shipping charged. I decided to drop it even though the exchange left me sour. The bandana was nice, but way too expensive for what it was. For my dog I got a small because they said it would fit up to 13" (my dog was around 11") and it looked WAY too tiny on my dog. I'd say they need to shape up the whole business aspect of this. This was one of the worst online shopping experiences I've ever encountered.