The Foggy Dog is just that foggy The Foggy Dog is just that foggy. I ordered 338 dollars worth of merchandise on March 15 2021. I have emailed and emailed and emailed they have a suspended phone isnt that convienent. I want a refund that is alot of money and nobody will contact me. I want to cry the worst experience of my life

Not worth the price I’ve only had my dogs collar since the middle of April, and it is completely worn. The outside fabric faded, and is now missing in multiple places. The gold plate tarnished and actually irritated my dogs neck. For the price I expected something of much higher quality. I’d be better off purchasing a cheaper collar at a pet store.

Buyers Beware I love the collars, but they scratch easy and turn a copper color in less than 3 weeks. You can find the same collar, but cheaper in price on Etsy. They scratch too by the way!! I contacted customer service, waiting to hear back as I want a refund on this junk.

LOVE this company I have ordered many bandanas for my dog on The Foggy Dog and the quality is always excellent! Not to mention the customer service is great! I received a coupon code 3 days after purchasing something, when I reached out to ask if I could still use it - they just instantly sent me a my reimbursement without question. I love business' like this that can empathize with the customer and see the bigger picture rather than being a stickler for rules and deadlines. I will 100% be buying from them again (seriously, my cart is already full). They have created a life-long customer with their great service:)

Questionable Customer Service??? Placed order on 12/16 hoping for Christmas delivery (paid extra for shipping). Reached out on 12/17 to cancel order if item could not be shipped by 12/18. Was assured item would be shipped no later than 12/19 but as of 12/20 USPS does not have item. Will not arrive in time for Christmas. The Foggy Doggy would rather take customer’s $ and mislead customer with artificial delivery times/dates. Try to support small businesses but questionable customer service means The Foggy Doggy will no longer get my business.