Christina Pandapas
GBDO NOT BUY - buckles come undone We went with a Foggy Dog collar because of the cute options, but also for the metal hardware which we thought would be safer. It's fun to have a cute collar but at the end of the day, they are for safety and these collars are not safe at all. The buckle has come undone several times, once when we were on the side of a busy road. Our dog is a puppy, so this was very scary because she easily could have bolted. At first we though maybe we just hadn't pushed it in hard enough to make sure the tabs locked on both sides, but now that it has happened repeatedly - we don't trust it at all.
Stacy Hurst
GBVery Poor Customer Service on Many Levels I ordered a personalized bandana for my daughter’s dog as a Christmas gift. I paid for express shipping and was assured by their site that I had ordered with more than enough time for Christmas delivery. At first, the USPS site said 12/23 delivery, then switched to 12/26, then back to 12/23. I contacted Foggy Dog and they assured me the item would arrive before Christmas. It just arrived TODAY, Jan 3! My daughter and her dog have returned to their home out-of-state, and I told Foggy Dog I no longer wanted the item this long after Christmas. They have been difficult to communicate with and as of today, are unwilling to provide me a credit for the very late item. Buyer beware!
Erika Andrews
GBNot worth the price I’ve only had my dogs collar since the middle of April, and it is completely worn. The outside fabric faded, and is now missing in multiple places. The gold plate tarnished and actually irritated my dogs neck. For the price I expected something of much higher quality. I’d be better off purchasing a cheaper collar at a pet store.
Christine Fitness
GBI definitely love the collars but am… I definitely love the collars but am disappointed in their customer service. I returned 3 collars because they all were too small only to be refunded for 2 collars - and these collars are not cheap, especially for 3 golden retrievers. Very disappointed in the customer service & lack of attention to detail in the returns department. I definitely feel robbed and will not be buying from here again, unfortunately.
Jamie Anderson
GBThe Foggy Dog is just that foggy The Foggy Dog is just that foggy. I ordered 338 dollars worth of merchandise on March 15 2021. I have emailed and emailed and emailed they have a suspended phone isnt that convienent. I want a refund that is alot of money and nobody will contact me. I want to cry the worst experience of my life