They make mistakes. They make mistakes from time to time, but they have responsive customer service and go out of their way to ensure your satisfaction.

Disorganized DD8Shop Disorganized company and awful customer service. I ordered seltzers, two 4-packs. There was a $7.99 “heavy item” surcharge, optional $2.99 “shipment guarantee,” as well as shipping costs. When the box arrived, there was only 1 case of seltzer. The package insert stated 2 cases, which I was charged for. I contacted and had I not paid the $2.99, I assume I would not have gotten a refund for the missing product! I was refunded for 1 pack of seltzer only. When I asked for a replacement, I was told to place another order and would have to pay the $7.99 heavy item charge and shipping cost AGAIN! They would not waive the fees even though the error was on their end. I DO NOT RECOMMEND THIS COMPANY. They are money hungry and snarky in their customer service responses. Find another source for your D8 desires.

I waited 2 weeks to receive my order I waited 2 weeks to receive my order. When I received it; this company decided to not advise me that the product I ordered was not in stock and when received package; included items I did not want nor interested in purchasing. I was never informed and this is unacceptable. The customer should have been informed from the beginning.

DD8 is king I want to apologize to dd8shop.com. i previously gave them a 1 star review simply because I was to impatient to wait for my tracking to update. I'm sowwy and I changed it to 5

They were good for a while now it's… They were good for a while now it's been a week and they WONT ship my order nor RESPOND to my inquiries. So now I am going to make sure everyone knows how trash the people who run this business are.