HORRID customer service ive been ordering from these guys for a while. they have good products when it comes to edibles. However, when it comes to their customer service it's mediocre at best. I ordered a tincture and despite the label saying it takes a few minutes to kick in, i waited three hours before I felt anything. I tried to email bout a refund, they told me to email the company. There is no contact information available to contact any companies that make the products. They're like a wholesale website, selling things other companies create but providing no contact information for when things go wrong. I will be looking for another website to give my business to if this is not rectified. Update: Their customer service has only gotten worse. If it wasn't for the fact that every other website I try to order from demands intense ID verification and even when passed ends up cancelling your order anyways, I would have taken my shopping elsewhere YEARS ago. It is unfortunate that though this is the only site that seems to WORK, the people who run it are truly incompetent.

DD8 is king I want to apologize to dd8shop.com. i previously gave them a 1 star review simply because I was to impatient to wait for my tracking to update. I'm sowwy and I changed it to 5

Very slow no way to contact but email… Very slow no way to contact but email very slow on response. But charge you as soon as you order Most companies charge you when shipped

Second times the charm! This is my second review for this company. My most recent order arrived days after placing. Everything was packaged securely and product is fresh. I cannot get Torch in stores for this price! Thank you, and I will be ordering more.

They make mistakes. They make mistakes from time to time, but they have responsive customer service and go out of their way to ensure your satisfaction.