They make mistakes. They make mistakes from time to time, but they have responsive customer service and go out of their way to ensure your satisfaction.

ordered from them twice and i had no… ordered from them twice and i had no problems whatsoever. i appreciated the discreet packaging and shipping updates. don’t understand how others had a bad experience with them when mine were fine. 5/5 as of now.

Not dependable Slightly overpriced, it says there are processing on their orders takes two to three days when it's slow but mine took 7 days. Has been an entire week and still not shipped. Do not use this site if you want reliable.

A total rip off. A total rip off. Don’t waste your money!

HORRID customer service ive been ordering from these guys for a while. they have good products when it comes to edibles. However, when it comes to their customer service it's mediocre at best. I ordered a tincture and despite the label saying it takes a few minutes to kick in, i waited three hours before I felt anything. I tried to email bout a refund, they told me to email the company. There is no contact information available to contact any companies that make the products. They're like a wholesale website, selling things other companies create but providing no contact information for when things go wrong. I will be looking for another website to give my business to if this is not rectified. Update: Their customer service has only gotten worse. If it wasn't for the fact that every other website I try to order from demands intense ID verification and even when passed ends up cancelling your order anyways, I would have taken my shopping elsewhere YEARS ago. It is unfortunate that though this is the only site that seems to WORK, the people who run it are truly incompetent.