Shannon
GBSecond times the charm! This is my second review for this company. My most recent order arrived days after placing. Everything was packaged securely and product is fresh. I cannot get Torch in stores for this price! Thank you, and I will be ordering more.
Amber Summers
GBSlower-than-molasses order processing Placed my order for two 2-packs of vape cartridges on October 11. When a week passed and nothing arrived in my mailbox yet, I went back to the website to check the status of my order. It still says “processing.” It hasn’t even shipped yet!?!? 8 days now since I placed my order, and it hasn’t fully processed yet!!! I have ordered delta 8 goods from Bearly Legal Hemp many times, as well as several other sites, and NEVER has it taken a full week for my order to arrive at my mailbox. If I could give zero stars, I would. I promise I will never order from direct delta 8 ever again!!!
E S
GBVery slow no way to contact but email… Very slow no way to contact but email very slow on response. But charge you as soon as you order Most companies charge you when shipped
JM
GBDisorganized DD8Shop Disorganized company and awful customer service. I ordered seltzers, two 4-packs. There was a $7.99 “heavy item” surcharge, optional $2.99 “shipment guarantee,” as well as shipping costs. When the box arrived, there was only 1 case of seltzer. The package insert stated 2 cases, which I was charged for. I contacted and had I not paid the $2.99, I assume I would not have gotten a refund for the missing product! I was refunded for 1 pack of seltzer only. When I asked for a replacement, I was told to place another order and would have to pay the $7.99 heavy item charge and shipping cost AGAIN! They would not waive the fees even though the error was on their end. I DO NOT RECOMMEND THIS COMPANY. They are money hungry and snarky in their customer service responses. Find another source for your D8 desires.
Alexandra Mann
GB2-3days processing my @$$ 2-3days processing my @$$. Been a whole 8days and nothing changed. I emailed them asking if it was better to buy the faster shipping in the future to not have this happen... No response 4days later.. Still waiting. So maybe I'll update this review once something changes. 😒