They make mistakes. They make mistakes from time to time, but they have responsive customer service and go out of their way to ensure your satisfaction.

Thanks DD8 Thanks, DD8. Just in time for my yearly FALL haul.

Disorganized DD8Shop Disorganized company and awful customer service. I ordered seltzers, two 4-packs. There was a $7.99 “heavy item” surcharge, optional $2.99 “shipment guarantee,” as well as shipping costs. When the box arrived, there was only 1 case of seltzer. The package insert stated 2 cases, which I was charged for. I contacted and had I not paid the $2.99, I assume I would not have gotten a refund for the missing product! I was refunded for 1 pack of seltzer only. When I asked for a replacement, I was told to place another order and would have to pay the $7.99 heavy item charge and shipping cost AGAIN! They would not waive the fees even though the error was on their end. I DO NOT RECOMMEND THIS COMPANY. They are money hungry and snarky in their customer service responses. Find another source for your D8 desires.

If you order from this company you will… If you order from this company you will get ripped off. God forbid if you have to email with a person named Sam. They try to get you to take a loss for product they never sent. When contacting them about missing items they will tell you it's on backorder and they can not refund your money. I have 26 emails between dd8shop from a guy name Sam and myself, who makes it a point to go to work so stoned that he can't or won't answer or respond to questions about your missing items. Printing out all emails between us to take to my bank to report dd8shop company for fraudulent charges. Sad sad experience. Find a more reliable source, folks!

Second times the charm! This is my second review for this company. My most recent order arrived days after placing. Everything was packaged securely and product is fresh. I cannot get Torch in stores for this price! Thank you, and I will be ordering more.