They make mistakes. They make mistakes from time to time, but they have responsive customer service and go out of their way to ensure your satisfaction.

made 3 orders all arrived on time even… made 3 orders all arrived on time even with xmas clogging the mail. saved big flash sales and free shipping

I got a little nervous about not… I got a little nervous about not responding to emails, no working phone number, thought I got duped. I did make my order on a late night Thursday, without reading that they do not deliver or process orders on the weekends. I order on the 5th and received products on 18th. So it takes about 8 business days for them to process and deliver. The product was FANTASTIC. It was worth the wait. :)

I waited 2 weeks to receive my order I waited 2 weeks to receive my order. When I received it; this company decided to not advise me that the product I ordered was not in stock and when received package; included items I did not want nor interested in purchasing. I was never informed and this is unacceptable. The customer should have been informed from the beginning.

Disorganized DD8Shop Disorganized company and awful customer service. I ordered seltzers, two 4-packs. There was a $7.99 “heavy item” surcharge, optional $2.99 “shipment guarantee,” as well as shipping costs. When the box arrived, there was only 1 case of seltzer. The package insert stated 2 cases, which I was charged for. I contacted and had I not paid the $2.99, I assume I would not have gotten a refund for the missing product! I was refunded for 1 pack of seltzer only. When I asked for a replacement, I was told to place another order and would have to pay the $7.99 heavy item charge and shipping cost AGAIN! They would not waive the fees even though the error was on their end. I DO NOT RECOMMEND THIS COMPANY. They are money hungry and snarky in their customer service responses. Find another source for your D8 desires.