HORRID customer service ive been ordering from these guys for a while. they have good products when it comes to edibles. However, when it comes to their customer service it's mediocre at best. I ordered a tincture and despite the label saying it takes a few minutes to kick in, i waited three hours before I felt anything. I tried to email bout a refund, they told me to email the company. There is no contact information available to contact any companies that make the products. They're like a wholesale website, selling things other companies create but providing no contact information for when things go wrong. I will be looking for another website to give my business to if this is not rectified. Update: Their customer service has only gotten worse. If it wasn't for the fact that every other website I try to order from demands intense ID verification and even when passed ends up cancelling your order anyways, I would have taken my shopping elsewhere YEARS ago. It is unfortunate that though this is the only site that seems to WORK, the people who run it are truly incompetent.

Slower-than-molasses order processing Placed my order for two 2-packs of vape cartridges on October 11. When a week passed and nothing arrived in my mailbox yet, I went back to the website to check the status of my order. It still says “processing.” It hasn’t even shipped yet!?!? 8 days now since I placed my order, and it hasn’t fully processed yet!!! I have ordered delta 8 goods from Bearly Legal Hemp many times, as well as several other sites, and NEVER has it taken a full week for my order to arrive at my mailbox. If I could give zero stars, I would. I promise I will never order from direct delta 8 ever again!!!

Disorganized DD8Shop Disorganized company and awful customer service. I ordered seltzers, two 4-packs. There was a $7.99 “heavy item” surcharge, optional $2.99 “shipment guarantee,” as well as shipping costs. When the box arrived, there was only 1 case of seltzer. The package insert stated 2 cases, which I was charged for. I contacted and had I not paid the $2.99, I assume I would not have gotten a refund for the missing product! I was refunded for 1 pack of seltzer only. When I asked for a replacement, I was told to place another order and would have to pay the $7.99 heavy item charge and shipping cost AGAIN! They would not waive the fees even though the error was on their end. I DO NOT RECOMMEND THIS COMPANY. They are money hungry and snarky in their customer service responses. Find another source for your D8 desires.

Dd8.com absolutely sucks Dd8.com absolutely sucks! Between ripping you off and not sending your items or the wrong ones. Terrible customer response if you get one. DO NOT GIVE THESE PEOPLE ANY BUSINESS.

They were good for a while now it's… They were good for a while now it's been a week and they WONT ship my order nor RESPOND to my inquiries. So now I am going to make sure everyone knows how trash the people who run this business are.