Richard Berlin
USStill Worst Customer Service How can a Company with Such Great Deals have The Most Incompitant Customer Service Workers. Everytime I contact Temu's God Aweful Customer Service I get Ignored and Then they come back after you've been ignored for Over 5 minutes. Then they try to Contact you later to come up with Some Lame Ass excuse why they didn't get back to you...Pathetic...This Companies Downfall will Be there Pis$ Poor Customer Service And Temu will be Dead and Gone in Ten Years. People will Say Temu Who Forgotten....
eastcastle g (eastcastle007)
USNo review allowed after 180 days Just confirmed by temu.com customer support team: no reviews are allowed on ANY items purchased 180 days ago! That means even your purchases supposed to last years but if something wrong with them after 180 days, you can't post a review about it. This policy is consistent with many of its low quality products. So think twice before you buy something for long term use.
Jozef
USWhen something seems to good to be… When something seems to good to be true, it almost always is. With TEMU I thought that this was the case but I was wrong. I've only had good experiences. Sometimes the quality of the product was amazingly good and a few times it was unacceptably bad. In that case I had no problems with the return and refund. Generally, I can recommend buying there.
Roger Troutman
ESWhat a farce What a farce. Returned 6 items for credit.Temu acknowledged receipt at post office and now claim nothing arrived expect one unidentified object which is completely impossible. So 100 Euros out of pocket and no goods to show for it. All the fine words are pretty empty,they won't be getting any more money from me
P King
GBVery very slow shipping Very very slow shipping, takes much longer than estimated for order to arrive and customer service is poor. *Changes the delivery estimate time to prevent paying the £4 for overdue orders *Orders sit for days at a time with no activity *App will apologise for delays but when you contact customer service they'll deny there's a problem *Goods show as in stock but a few days later change to pre-order *App shows bizarre statistics like 79.6% of orders delivered in less than 7 days. Which aren't true.