Small Business Owner
GBEasy & Responsive Atop a Great Deal! I mistakenly believed that the price bid was a grand total. Taxes placed the item beyond our budget and I contacted Customer Service. They understood and cancelled the purchase. Another bid was entered within the purchase point and secured with a prompt delivery of a perfectly unopened item! What more could one expect when this quality of service is becoming so increasingly rare? Thanks Buyr.com!!!
Jennifer Flynn
GBWrong item, but able to return Got wrong item and had a hard time figuring out how to arrange a return, but it's on its way now. Disappointed that it wasn't what I was looking for, but glad I can return it relatively easily. Might help to make clearer on the website how to do this. I wouldn't have expected to find a return link under tracking.
Chris Smith
GBThe only way to shop!! I love Buyr. For a guy who hates shopping it makes the process fun and exciting. Not only can I spell out exactly what I am looking for but I can choose my price! The bidding process makes shopping interesting again!! I have also had success finding the products that my family is looking for and at pricing you cannot beat!! Try Buyr, it makes shopping fun again.....
James Rowland
GBPLEASE READ THIS!! PLEASE READ THIS!!! It's bad enough that they didn't have the very first item I tried to buy, AFTER confirming it and charging me.... But this is a LOT fishier than I originally thought. I'm sure this will get explained away with some B S excuse. The woman "Piper Williams/Support Team/Buyr.com" that emailed me has a profile picture of herself when you click on the support page.... HOWEVER, that's a stolen image from the following website. START WEBSITE (https: //www .premiereyedoctors. com/eyeglasses /eye-glasses-guide-and-frames-basics/lens-options-for-eyeglasses/) END You'll have to take the spaces out... "Can't post a web address... Watch me It's the 3rd or 4th picture down with the woman's hand on her face and head tilted at a 45 sideways. Seems like a scam to me... ***RESPONSE*** Paragraphs of excuses and retorts to end it with, "we hate disappointing customer" and "we hope/wish/pray blah blah". Give me a second to let the sincerity waft over me. Doxxing is posting a real person's info/picture, not a fake one, and as you so aptly pointed out, it's not real..... If you were worried about that, why use content from one of your customer's private emails? Seems like you're not practicing what you preach??? BTW, I asked for a discount (50%) on a cheaper item than I had ordered. Typically, giving a price break on a mistake that was yours to own to further business with a customer, to create more revenue in the future, which gains the company more business from said customer, is pretty 101 for smart businesses. Might be the reason you're having so many issues keep customers. (I'm sure you'll try to flag this too, just like you did on the first one) :)
Christiana
GBI haven't received an email… I haven't received an email confirmation and didn't know how else to get communication... Update: I emailed them to let them know my email address was not a typo and was willing to give them the benefit of the doubt but no such luck...I haven't heard back and my order was canceled for a 3rd time. I wanted the shoes as they are very difficult to find and they keep showing available but obviously are not...not really understanding the concept of their customer service or their business plan...1/25/2024