Horrible experience Horrible experience. They advertise merchandise that they claim "they do not have". Makes absolutely no sense. They never send you a confirmation email as they claim. Then they cancel all your items saying they are "out of stock". But then they relist the item for sale!

Maybe if I post on this site they will… Maybe if I post on this site they will respond because they haven’t responded to me as of yet. Why does this company claim they will send you an email after you supposedly purchase something? They have had this problem for months without resolving the issue which is not acceptable. I really want the sweater I ordered so I will give them untill today to respond. I hope this company isnt working off of peoples emotions because they cannot find their items anywhere else. If this is the case, it’s very sad that people do this.

Paid $70 for a pair of shoes for… Paid $70 for a pair of shoes for Christmas for my boyfriend. The help center link doesnt work and neither does chat. Never recieved confirmation email. I did ask for a returm which then allowed me to cancel my order and i did receive a refund.

I haven't received an email… I haven't received an email confirmation and didn't know how else to get communication... Update: I emailed them to let them know my email address was not a typo and was willing to give them the benefit of the doubt but no such luck...I haven't heard back and my order was canceled for a 3rd time. I wanted the shoes as they are very difficult to find and they keep showing available but obviously are not...not really understanding the concept of their customer service or their business plan...1/25/2024

I placed an order today 11/7/2023 and… I placed an order today 11/7/2023 and did not get an email of confirmation. As well, the chat link does not work so I cannot speak with anyone. Also, I am trying to add my apartment number to my address and there is no link to update the address. However, there is a link to delete the address. if there is a problem, I expect to hear from someone right away.