Wrong item, but able to return Got wrong item and had a hard time figuring out how to arrange a return, but it's on its way now. Disappointed that it wasn't what I was looking for, but glad I can return it relatively easily. Might help to make clearer on the website how to do this. I wouldn't have expected to find a return link under tracking.

Fraudulent site. Ordered a Le Creuset Brasier Indigo 5qt. Was told the sale was accepted and completed only to then be informed that there was an inventory issue and the item was no longer available. That would have been fine except that the item is still listed on the website and indicates that my order was filled. Neither is true. Total false advertising. This site is fraudulent.

This site is a really great place to… This site is a really great place to buy whatever it is that they offer for sale. It's sort of a combination of Amazon and Priceline and I was able to buy what I was looking for for a lot less than anywhere else. Hopefully they'll continue to increase their inventory to where there won't be anywhere else to look.

Great quality - real deal product with easy shopping experience! It is an easy site to use. The search engine could be more specific, but I found my product easily enough. The pricing wheel is a great tool. I had put in the wrong address at first, but it was super easy to retract the order and re-order it, giving me a high confidence in the money transaction interface.

I haven't received an email… I haven't received an email confirmation and didn't know how else to get communication... Update: I emailed them to let them know my email address was not a typo and was willing to give them the benefit of the doubt but no such luck...I haven't heard back and my order was canceled for a 3rd time. I wanted the shoes as they are very difficult to find and they keep showing available but obviously are not...not really understanding the concept of their customer service or their business plan...1/25/2024