Wrong item, but able to return Got wrong item and had a hard time figuring out how to arrange a return, but it's on its way now. Disappointed that it wasn't what I was looking for, but glad I can return it relatively easily. Might help to make clearer on the website how to do this. I wouldn't have expected to find a return link under tracking.

Hole Saw kit. Hi this is Steve and I recently ordered A Milwaukee hole saw kit.. I experienced problems with the product and the Box that it came in. I reported this to your representative and I am in the process of sending back the product as soon as it's signed in I've been informed that Your company you will send out a new product at once. Thanks for the help Steve.

Paid $70 for a pair of shoes for… Paid $70 for a pair of shoes for Christmas for my boyfriend. The help center link doesnt work and neither does chat. Never recieved confirmation email. I did ask for a returm which then allowed me to cancel my order and i did receive a refund.

Horrible experience Horrible experience. They advertise merchandise that they claim "they do not have". Makes absolutely no sense. They never send you a confirmation email as they claim. Then they cancel all your items saying they are "out of stock". But then they relist the item for sale!

Great quality - real deal product with easy shopping experience! It is an easy site to use. The search engine could be more specific, but I found my product easily enough. The pricing wheel is a great tool. I had put in the wrong address at first, but it was super easy to retract the order and re-order it, giving me a high confidence in the money transaction interface.