Carol Jennings
GBI placed an order today 11/7/2023 and… I placed an order today 11/7/2023 and did not get an email of confirmation. As well, the chat link does not work so I cannot speak with anyone. Also, I am trying to add my apartment number to my address and there is no link to update the address. However, there is a link to delete the address. if there is a problem, I expect to hear from someone right away.
Small Business Owner
GBEasy & Responsive Atop a Great Deal! I mistakenly believed that the price bid was a grand total. Taxes placed the item beyond our budget and I contacted Customer Service. They understood and cancelled the purchase. Another bid was entered within the purchase point and secured with a prompt delivery of a perfectly unopened item! What more could one expect when this quality of service is becoming so increasingly rare? Thanks Buyr.com!!!
Crazy Kitties
GBHorrible experience Horrible experience. They advertise merchandise that they claim "they do not have". Makes absolutely no sense. They never send you a confirmation email as they claim. Then they cancel all your items saying they are "out of stock". But then they relist the item for sale!
Chris Jefferson
GBDodgy and unprofessional Weeks, months of being told there is an inventory issue after placing an order, and that orders cannot be placed for another 1-2 weeks. Then to just see the date extended over and over again with each attempt. If you guys dont know how to fix something, perhaps remove the items from your site, or better yet, just shut the site down!
Peter Teulings
GBBought hard to find roofrack parts for great price. Bought hard to find roofrack parts for great price. First offer accepted, but was later cancelled because the seller miscounted inventory. Took talking to customer service (very friendly and helpful) to find out why. Day later saw ad still on the website, so made another even lower offer. Accepted and I received the product. New as promised. Shipped last minute.