Easy & Responsive Atop a Great Deal! I mistakenly believed that the price bid was a grand total. Taxes placed the item beyond our budget and I contacted Customer Service. They understood and cancelled the purchase. Another bid was entered within the purchase point and secured with a prompt delivery of a perfectly unopened item! What more could one expect when this quality of service is becoming so increasingly rare? Thanks Buyr.com!!!

False advertising, poor vendor management Submitted a reasonable bid for a jacket. Then Buyr offered me a bid 20% below the guaranteed price to place the order immediately, which I accepted. Buyr immediately charged me and then the next day said the retailer lied and didn’t have it in stock. 1) Don’t charge my credit card until the product is shipped! 2) Don’t say something is guaranteed if it isn’t!

Wrong item, but able to return Got wrong item and had a hard time figuring out how to arrange a return, but it's on its way now. Disappointed that it wasn't what I was looking for, but glad I can return it relatively easily. Might help to make clearer on the website how to do this. I wouldn't have expected to find a return link under tracking.

unable to make purchase unable to make purchase - every time clicked on "submit price" nothing happened

This site is a really great place to… This site is a really great place to buy whatever it is that they offer for sale. It's sort of a combination of Amazon and Priceline and I was able to buy what I was looking for for a lot less than anywhere else. Hopefully they'll continue to increase their inventory to where there won't be anywhere else to look.