False advertising, poor vendor management Submitted a reasonable bid for a jacket. Then Buyr offered me a bid 20% below the guaranteed price to place the order immediately, which I accepted. Buyr immediately charged me and then the next day said the retailer lied and didn’t have it in stock. 1) Don’t charge my credit card until the product is shipped! 2) Don’t say something is guaranteed if it isn’t!

Maybe if I post on this site they will… Maybe if I post on this site they will respond because they haven’t responded to me as of yet. Why does this company claim they will send you an email after you supposedly purchase something? They have had this problem for months without resolving the issue which is not acceptable. I really want the sweater I ordered so I will give them untill today to respond. I hope this company isnt working off of peoples emotions because they cannot find their items anywhere else. If this is the case, it’s very sad that people do this.

unable to make purchase unable to make purchase - every time clicked on "submit price" nothing happened

Wrong item, but able to return Got wrong item and had a hard time figuring out how to arrange a return, but it's on its way now. Disappointed that it wasn't what I was looking for, but glad I can return it relatively easily. Might help to make clearer on the website how to do this. I wouldn't have expected to find a return link under tracking.

Easy & Responsive Atop a Great Deal! I mistakenly believed that the price bid was a grand total. Taxes placed the item beyond our budget and I contacted Customer Service. They understood and cancelled the purchase. Another bid was entered within the purchase point and secured with a prompt delivery of a perfectly unopened item! What more could one expect when this quality of service is becoming so increasingly rare? Thanks Buyr.com!!!