Wrong item, but able to return Got wrong item and had a hard time figuring out how to arrange a return, but it's on its way now. Disappointed that it wasn't what I was looking for, but glad I can return it relatively easily. Might help to make clearer on the website how to do this. I wouldn't have expected to find a return link under tracking.

Dodgy and unprofessional Weeks, months of being told there is an inventory issue after placing an order, and that orders cannot be placed for another 1-2 weeks. Then to just see the date extended over and over again with each attempt. If you guys dont know how to fix something, perhaps remove the items from your site, or better yet, just shut the site down!

Horrible experience Horrible experience. They advertise merchandise that they claim "they do not have". Makes absolutely no sense. They never send you a confirmation email as they claim. Then they cancel all your items saying they are "out of stock". But then they relist the item for sale!

Hole Saw kit. Hi this is Steve and I recently ordered A Milwaukee hole saw kit.. I experienced problems with the product and the Box that it came in. I reported this to your representative and I am in the process of sending back the product as soon as it's signed in I've been informed that Your company you will send out a new product at once. Thanks for the help Steve.

I haven't received an email… I haven't received an email confirmation and didn't know how else to get communication... Update: I emailed them to let them know my email address was not a typo and was willing to give them the benefit of the doubt but no such luck...I haven't heard back and my order was canceled for a 3rd time. I wanted the shoes as they are very difficult to find and they keep showing available but obviously are not...not really understanding the concept of their customer service or their business plan...1/25/2024