Wrong item, but able to return Got wrong item and had a hard time figuring out how to arrange a return, but it's on its way now. Disappointed that it wasn't what I was looking for, but glad I can return it relatively easily. Might help to make clearer on the website how to do this. I wouldn't have expected to find a return link under tracking.

Easy & Responsive Atop a Great Deal! I mistakenly believed that the price bid was a grand total. Taxes placed the item beyond our budget and I contacted Customer Service. They understood and cancelled the purchase. Another bid was entered within the purchase point and secured with a prompt delivery of a perfectly unopened item! What more could one expect when this quality of service is becoming so increasingly rare? Thanks Buyr.com!!!

False advertising, poor vendor management Submitted a reasonable bid for a jacket. Then Buyr offered me a bid 20% below the guaranteed price to place the order immediately, which I accepted. Buyr immediately charged me and then the next day said the retailer lied and didn’t have it in stock. 1) Don’t charge my credit card until the product is shipped! 2) Don’t say something is guaranteed if it isn’t!

Very user-friendly website with what I… Very user-friendly website with what I felt were fair prices. I loved being able to filter my search so easily and find exactly what I was looking for. I've completed multiple purchases through BUYR, and every one has gone smoothly. Highly recommend BUYR to anyone, and I will continue using them in the future!

unable to make purchase unable to make purchase - every time clicked on "submit price" nothing happened