Horrible experience Horrible experience. They advertise merchandise that they claim "they do not have". Makes absolutely no sense. They never send you a confirmation email as they claim. Then they cancel all your items saying they are "out of stock". But then they relist the item for sale!

I placed an order today 11/7/2023 and… I placed an order today 11/7/2023 and did not get an email of confirmation. As well, the chat link does not work so I cannot speak with anyone. Also, I am trying to add my apartment number to my address and there is no link to update the address. However, there is a link to delete the address. if there is a problem, I expect to hear from someone right away.

Such a great experience! How often do you actually get what is promised in todays world? With BUYR, you do. The customer service is great. This is a great company to work with. I’ve even considered having them market a product I make after the positive experience I have had being a customer! Five stars all the way!

PLEASE READ THIS!! PLEASE READ THIS!!! It's bad enough that they didn't have the very first item I tried to buy, AFTER confirming it and charging me.... But this is a LOT fishier than I originally thought. I'm sure this will get explained away with some B S excuse. The woman "Piper Williams/Support Team/Buyr.com" that emailed me has a profile picture of herself when you click on the support page.... HOWEVER, that's a stolen image from the following website. START WEBSITE (https: //www .premiereyedoctors. com/eyeglasses /eye-glasses-guide-and-frames-basics/lens-options-for-eyeglasses/) END You'll have to take the spaces out... "Can't post a web address... Watch me It's the 3rd or 4th picture down with the woman's hand on her face and head tilted at a 45 sideways. Seems like a scam to me... ***RESPONSE*** Paragraphs of excuses and retorts to end it with, "we hate disappointing customer" and "we hope/wish/pray blah blah". Give me a second to let the sincerity waft over me. Doxxing is posting a real person's info/picture, not a fake one, and as you so aptly pointed out, it's not real..... If you were worried about that, why use content from one of your customer's private emails? Seems like you're not practicing what you preach??? BTW, I asked for a discount (50%) on a cheaper item than I had ordered. Typically, giving a price break on a mistake that was yours to own to further business with a customer, to create more revenue in the future, which gains the company more business from said customer, is pretty 101 for smart businesses. Might be the reason you're having so many issues keep customers. (I'm sure you'll try to flag this too, just like you did on the first one) :)

Wrong item, but able to return Got wrong item and had a hard time figuring out how to arrange a return, but it's on its way now. Disappointed that it wasn't what I was looking for, but glad I can return it relatively easily. Might help to make clearer on the website how to do this. I wouldn't have expected to find a return link under tracking.