Peter Teulings
GBBought hard to find roofrack parts for great price. Bought hard to find roofrack parts for great price. First offer accepted, but was later cancelled because the seller miscounted inventory. Took talking to customer service (very friendly and helpful) to find out why. Day later saw ad still on the website, so made another even lower offer. Accepted and I received the product. New as promised. Shipped last minute.
Christiana
GBI haven't received an email… I haven't received an email confirmation and didn't know how else to get communication... Update: I emailed them to let them know my email address was not a typo and was willing to give them the benefit of the doubt but no such luck...I haven't heard back and my order was canceled for a 3rd time. I wanted the shoes as they are very difficult to find and they keep showing available but obviously are not...not really understanding the concept of their customer service or their business plan...1/25/2024
JB
GBFraudulent site. Ordered a Le Creuset Brasier Indigo 5qt. Was told the sale was accepted and completed only to then be informed that there was an inventory issue and the item was no longer available. That would have been fine except that the item is still listed on the website and indicates that my order was filled. Neither is true. Total false advertising. This site is fraudulent.
Carol Jennings
GBI placed an order today 11/7/2023 and… I placed an order today 11/7/2023 and did not get an email of confirmation. As well, the chat link does not work so I cannot speak with anyone. Also, I am trying to add my apartment number to my address and there is no link to update the address. However, there is a link to delete the address. if there is a problem, I expect to hear from someone right away.
Small Business Owner
GBEasy & Responsive Atop a Great Deal! I mistakenly believed that the price bid was a grand total. Taxes placed the item beyond our budget and I contacted Customer Service. They understood and cancelled the purchase. Another bid was entered within the purchase point and secured with a prompt delivery of a perfectly unopened item! What more could one expect when this quality of service is becoming so increasingly rare? Thanks Buyr.com!!!