Wrong item, but able to return Got wrong item and had a hard time figuring out how to arrange a return, but it's on its way now. Disappointed that it wasn't what I was looking for, but glad I can return it relatively easily. Might help to make clearer on the website how to do this. I wouldn't have expected to find a return link under tracking.

Fraudulent site. Ordered a Le Creuset Brasier Indigo 5qt. Was told the sale was accepted and completed only to then be informed that there was an inventory issue and the item was no longer available. That would have been fine except that the item is still listed on the website and indicates that my order was filled. Neither is true. Total false advertising. This site is fraudulent.

I haven't received an email… I haven't received an email confirmation and didn't know how else to get communication... Update: I emailed them to let them know my email address was not a typo and was willing to give them the benefit of the doubt but no such luck...I haven't heard back and my order was canceled for a 3rd time. I wanted the shoes as they are very difficult to find and they keep showing available but obviously are not...not really understanding the concept of their customer service or their business plan...1/25/2024

unable to make purchase unable to make purchase - every time clicked on "submit price" nothing happened

Maybe if I post on this site they will… Maybe if I post on this site they will respond because they haven’t responded to me as of yet. Why does this company claim they will send you an email after you supposedly purchase something? They have had this problem for months without resolving the issue which is not acceptable. I really want the sweater I ordered so I will give them untill today to respond. I hope this company isnt working off of peoples emotions because they cannot find their items anywhere else. If this is the case, it’s very sad that people do this.