James Rowland
GBPLEASE READ THIS!! PLEASE READ THIS!!! It's bad enough that they didn't have the very first item I tried to buy, AFTER confirming it and charging me.... But this is a LOT fishier than I originally thought. I'm sure this will get explained away with some B S excuse. The woman "Piper Williams/Support Team/Buyr.com" that emailed me has a profile picture of herself when you click on the support page.... HOWEVER, that's a stolen image from the following website. START WEBSITE (https: //www .premiereyedoctors. com/eyeglasses /eye-glasses-guide-and-frames-basics/lens-options-for-eyeglasses/) END You'll have to take the spaces out... "Can't post a web address... Watch me It's the 3rd or 4th picture down with the woman's hand on her face and head tilted at a 45 sideways. Seems like a scam to me... ***RESPONSE*** Paragraphs of excuses and retorts to end it with, "we hate disappointing customer" and "we hope/wish/pray blah blah". Give me a second to let the sincerity waft over me. Doxxing is posting a real person's info/picture, not a fake one, and as you so aptly pointed out, it's not real..... If you were worried about that, why use content from one of your customer's private emails? Seems like you're not practicing what you preach??? BTW, I asked for a discount (50%) on a cheaper item than I had ordered. Typically, giving a price break on a mistake that was yours to own to further business with a customer, to create more revenue in the future, which gains the company more business from said customer, is pretty 101 for smart businesses. Might be the reason you're having so many issues keep customers. (I'm sure you'll try to flag this too, just like you did on the first one) :)
Carol Jennings
GBI placed an order today 11/7/2023 and… I placed an order today 11/7/2023 and did not get an email of confirmation. As well, the chat link does not work so I cannot speak with anyone. Also, I am trying to add my apartment number to my address and there is no link to update the address. However, there is a link to delete the address. if there is a problem, I expect to hear from someone right away.
JB
GBFraudulent site. Ordered a Le Creuset Brasier Indigo 5qt. Was told the sale was accepted and completed only to then be informed that there was an inventory issue and the item was no longer available. That would have been fine except that the item is still listed on the website and indicates that my order was filled. Neither is true. Total false advertising. This site is fraudulent.
Jennifer Flynn
GBWrong item, but able to return Got wrong item and had a hard time figuring out how to arrange a return, but it's on its way now. Disappointed that it wasn't what I was looking for, but glad I can return it relatively easily. Might help to make clearer on the website how to do this. I wouldn't have expected to find a return link under tracking.
JEAN SCOTT
GBunable to make purchase unable to make purchase - every time clicked on "submit price" nothing happened